Intern - Marketing Associate

Job Description:

Job Description

At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer internship opportunities across various marketing functions. You will work on real, meaningful projects that impact the business and our customers. In addition to receiving relevant on-the-job experience, you will have numerous opportunities to participate in learning workshops and engaging sessions - all designed to enhance your professional development and help expand your communities.
We have four different internship opportunities available. Please see details about each team and their role below:
1. Brand Marketing - Customer Advocacy Intern
What you will do:
* Identify and develop customers/stories who will drive the pipe for Brand, Comms and Events activation and amplification.
* Support processes and technology that help us manage our workflows, pipeline, collaboration, requests and reporting to optimize the impact of our team.
* Work with customers and ServiceNow stakeholders, sharing the value of our program, recruiting customers and connecting them to opportunities that will promote them, their companies and their innovative approaches, to a global audience.
2. Brand Marketing - Talent Brand Intern
What you will do:
* Responsible for Talent Brand Marketing quarterly metrics dashboard by working with stakeholders across Brand, Comms, and Marketing to obtain metrics for their focus areas.
* Conduct quarterly assessment of our company reviews to assess and synthesize sentiments, identify key themes, correlate with other employee survey data, and package up insights to share with leadership
* Assist with ServiceNow career site content strategy, review quarterly metrics, optimize content for higher engagement to reach targeted talent audiences
3. Digital Marketing - Associate Program Manager Intern
What you will do:
* Partner with the functional teams within Digital Marketing to understand their current file taxonomy and how they collaborate across teams. Collect business requirements for ideal repository structure.
* Drive the creation of a document repository for digital marketing org creating a single place to file/store and collaborate with files ensuring efficiency and ease of access for users.
* Gain a strong understanding of the role an operations team plays in driving optimization around people, processes, and tools for an org. (metrics/reporting, vendor management, budget & finance, tools, program & enablement documentation, headcount/resourcing/onboarding/offboarding, and more!)
4. Marketing Transformation - Data Specialist Intern
What you will do:
* Collect, query, standardize, and cleanse structured, and unstructured data used for transformation programs and other go to strategic initiatives
* Source and append marketing data to increase and improve marketing transformation efforts
* Perform recurring audits against core data source systems to ensure data integrity and reliability required for business analysis and insights

Candidate Requirements:

Qualifications

Who you are:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* A quick, yet thoughtful decision maker who knows when to ask questions, when to act, when to escalate, and when to ask for help
* Highly collaborative, team-oriented, detailed, and organized with ability to manage time and multitask
* Excellent written and verbal communication, leadership, and presentation skills
* Passion for storytelling and identifying trends
* High proficiency in MS Office Suite of Products (Word, Excel, Outlook, PowerPoint)