AI Solution Engineering Intern (Internship)

Job Description:

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.
What this role is all about

As a AI Solution Engineering Intern, you will support the development and delivery of conversational AI solutions for customers, working closely with experienced Solution Engineers and cross-functional teams. This role sits at the intersection of engineering, customer engagement, and innovation, giving you hands-on exposure to real customer use cases and modern AI-powered solutions. You will learn how technical solutions are designed, prototyped, integrated, and delivered to solve concrete business challenges. This internship is ideal for someone curious about technology, eager to learn, and motivated to grow long term at Infobip.

What you'll do
* Support senior Solution Engineers in customer discovery sessions to understand business challenges and solution requirements
* Document client needs and translate them into structured engineering briefs
* Build and test conversational AI workflows using programming, prompt engineering, and platform tools
* Assist with integrating conversational AI capabilities into customers' existing technology environments
* Help troubleshoot and resolve issues in deployed AI systems
* Collaborate with Conversational Designers, Product, Engineering, Sales, and Implementation teams on solution delivery
* Document reusable solution architectures, deployment playbooks, and best practices
* Build knowledge of Infobip's product portfolio, the conversational AI ecosystem, and industry trends
* Contribute insights from customer use cases and deployment patterns to support product improvement
* Support timely completion of assigned tasks, project milestones, and internal knowledge-sharing activities
What makes you a strong fit
* Final-year student in engineering, computer science, IT, or a related field
* Availability to work min 30h/per week, ideally 40h/per week
* Availability to start internship May 18, with a valid student contract for the full duration of 6 months
* Strong interest in conversational AI, solution engineering, and customer-facing technology
* Basic programming skills and a hands-on, learning-by-doing mindset
* Curious, proactive, and motivated to explore modern AI-powered solutions
* Clear communicator who collaborates well across teams
* Fluent in English, both spoken and written
* Structured, detail-oriented, and reliable in a fast-paced environment
* Strong motivation to join Infobip long term and grow within the company
Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.