Container Platform Services Intern

Job Description:

Start your IT career with us!

Container Platform Services Intern

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.
At IT Services, we are passionate about technology and reliable IT operations. Our Container Platform Services team supports shared OpenShift and Kubernetes-based platforms used by application teams across DHL. We are looking for a motivated student who would help us with platform housekeeping activities, user communication, follow-ups, and basic coordination related to environment cleanup and operational hygiene.
#DHL #DHLITServices #GreatPlace #OpenShift #Kubernetes #ContainerPlatform #DevOps #StudentJob
Grow together
We are looking for a student to join our Container Platform Services team and support practical housekeeping and coordination activities around our OpenShift platform environment. This role is suitable for someone who is interested in IT operations, Kubernetes, DevOps delivery processes, and communication with application teams, while not requiring software development responsibilities or administrative access to production systems.

During the internship period, you will be exposed to these areas:
Responsibilities:
* Support platform housekeeping activities by identifying, tracking, and following up on open cleanup items with application teams and users.
* Contact users regarding general environment issues, missing inputs, outdated resources, unclear ownership, or required confirmations.
* Help users understand basic platform-related requests and guide them through standard follow-up steps where possible.
* Maintain tracking information in tools such as Excel, SharePoint, ticketing systems, and internal documentation.
* Work with and learn tools and technologies used by modern platform teams, including OpenShift, GitHub, GitHub Actions, Helm, Kyverno, and Argo CD.
* Work with the Container Platform Services team to escalate technical questions or unresolved cases to the appropriate platform engineers.
Requirements: 
* Candidate must possess or currently pursuing a Bachelor's Degree in Computer Science/ Information Technology, Cybersecurity, Infrastructure, or a related field.
* Current Academic result: CGPA > 3.0/ 2nd Class Upper (Hons)
* Basic orientation in IT concepts and willingness to learn about enterprise infrastructure and container platforms.
* Ability to read and understand simple technical information, instructions, and platform-related documentation.
* Good communication skills and confidence in contacting users, following up on open topics, and asking for required inputs.
* Understanding of Kubernetes concepts and DevOps deployment processes sufficient to support user communication and basic guidance.
* Basic experience with Excel, SharePoint, ticketing systems, or similar tracking and collaboration tools.
* Required language: English
* Internship period of minimum (3 months)
* Applicants must be willing to work in Cyberjaya
An array of benefits for you:
* Hybrid work arrangements to balance in-office collaboration and home flexibility.
* Great team of IT professionals with global working exposure
* Global internal job opportunities available within DHL Group
* Modern offices with free parking space.
Great Team
Hi, my name is Ondrej Svoboda and I am the Head of Container Platform Services at DHL IT Services. Together with my team, we are responsible for OpenShift platform that support application teams across DHL. Our work combines reliable IT operations, platform engineering, automation, governance, and close cooperation with users and internal teams. In this student role, you will have the opportunity to learn how large-scale enterprise container platforms are operated in practice, support us with environment housekeeping activities, and build hands-on experience with tools such as OpenShift, GitHub, GitHub Actions, Helm, Kyverno, and Argo CD. You will not be expected to develop software or administer production systems, but you will become an important part of the team by helping us improve operational hygiene, follow up on open topics, and support our users in a structured and professional way. Looking forward to having you onboard