FO Intern

Job Description:

Key Responsibilities
* Assist the Front Desk team with daily operations
* Welcome guests and support check-in / check-out processes
* Handle guest requests and redirect queries appropriately
* Support telephone and email communication with guests
* Coordinate with Housekeeping and other departments on room status
* Maintain a clean, organized front desk and lobby area
* Learn and follow brand standards, service procedures, and grooming guidelines