Customer Journey Management (CJM) Programme Intern

Job Description:

Customer Journey Management (CJM) Programme Intern

At a glance

Kickstart your career in Customer Journey Management at ABN AMRO!
Are you a student eager to gain hands-on experience within a large financial organisation and interested in customer experience, process improvement and change management? This is your chance.
As a Customer Journey Management (CJM) Programme Intern, you will play an active role in shaping and strengthening how ABN AMRO designs, manages and improves its customer journeys. You will support a bank-wide programme that brings structure to change, communication, training and documentation. Working closely with senior stakeholders, you'll help translate strategy into practical, tangible outcomes that make a real impact across the organisation