IBM Internship Package Consultant

Job Description:

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

The internship program is offered for a fixed period of 3 months, with the possibility of extending the collaboration based on performance and business needs.

Learn how Microsoft Dynamics 365 Customer Engagement is used to support business processes like Sales and Customer Service

Help configure and customize Dynamics 365 applications (forms, views, simple workflows)

Support senior consultants during requirements workshops, testing, and demos

Assist with data cleanup, basic data migration, and user support

Learn how business users work in CRM systems and how technology supports them

Participate in project meetings and Agile ceremonies, learning how delivery teams work in real projects

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Interest in business applications, CRM, and digital transformation

Basic understanding of business processes (Sales, Customer Service, marketing concepts)

General IT knowledge (how systems, users, and data work together)

Familiarity with Microsoft tools (Excel, PowerPoint, Teams)

Good communication skills and willingness to learn and ask questions

No previous Dynamics 365 experience required - training will be provided

Preferred Technical And Professional Experience

Basic knowledge or coursework related to CRM, ERP, or business systems

Any exposure to Microsoft Dynamics 365 or Power Platform (Power Apps, Power Automate)

Interest in low-code / no-code platforms

Basic understanding of data concepts (records, fields, relationships)

Customer-oriented mindset and team collaboration attitude