Technical Consulting Trainee (EE)

Job Description:

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

CORE MISSION

* TC Support
* Pre-Sales Support
* Own and drive the Technical Interface to the customer.
* Project Management
* Part of Project Implementation (Specifications, Test-Elements,…)
* Technical Support

Main Responsibilities

Technical Consultant

* Technical Support for TC
* Acquire knowledge on DIS/BPS internal tools and processes
* Deal with internal teams (CS, OE, NPI)
* Acquire a good understanding and technical knowledge of the customer card-related solutions.
* Understand DIS technical organization

Customer intimacy

* Become the main interface for technical topics between the customer and DIS/BPS.
* Understand the technical organization at the customer and advice DIS/BPS on how and where to promote the products and solutions.
* Differentiate between PPER and FPER projects and impacts on customer

Pre-Sales

* Proactively act to understand customer technical needs and identify potential card-based Solutions in relation with the DIS/BPS Product Roadmap.
* Write the preliminary requirements specification for dedicated customer project.
* Responsible for the technical answers and effort & cost quotes for technical tasks to RFI and RFQ.
* Lobby and create customer awareness for Gemalto products and services.

Project Management

* Customer follow-up on dedicated projects assigned by TC senior
* Under supervision of TC, involve other teams of DIS/BPS (ie. EMV Consulting team, Perso Teams) on the project definition and planning whenever needed to fulfill the customers' requirements and coordinate with these teams during implementation (project phase).
* Leading and Coordinating Project given by TC:
* Organize internal Project Meetings
* Manage, coordinate, motivate and inform all relevant parts of the organization
* Write a Project Management Plan if required and agreed during Kick-Off
* Ensure writing and validate the Project Test Plans and Test Results
* Be responsible for Bug Reporting and Correction
* Ensure consistent and on time the issuance of detailed Specifications
* Understand and manage the project risks and impacts
* Dispatch internal project Reporting
* Ensure Project follow-up
* Responsible for Escalation on major conflicts

Implementation

* Creation of technical Specifications, esp. detailed personalization Specifications for the Electrical and Graphical (Pre-)Personalization of Cards, as well as Data Processing Specifications and Electrical Profiles
* Creation of Validation Elements in the scope of the Projects (eg. Test cards)

REPORTING

* To the sub-regional TC Manager

QUALIFICATIONS

Education

* Master's degree in computer science or engineering.

Skills

* English Fluent
* Good teaming
* Good oral and written communication and reporting skills
* Strong Technical Background in fields like: EMV, banking world, Smartcards, PKI

Experience

* Student or fresh-out.
* Project Management Experience

Personal abilities

* Customer and business oriented
* Good creative intelligence (design, conceptualization)
* Be tenacious in the approach to solve problems
* Organized, rigorous and autonomous

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now