Intern - Product Technology

Job Description:

- Documentation & Training: Build and maintain a user-friendly library of guides and training materials to support our global product teams. - User Support: Act as the first point of contact for PLM users, triaging Level 1 support tickets and helping colleagues navigate the system. - Testing & Quality: Assist with User Acceptance Testing (UAT) for new system integrations to ensure our software meets the high standards of our business users. - Stakeholder Collaboration: Join discovery sessions with R&D and Design teams to gather feedback and translate user needs into actionable insights for our engineers. - Capstone Project: Take ownership of a specific efficiency project by the end of your internship, such as a full process audit or the launch of a new training module.
The PLM team manages the digital creation of On's physical products, ensuring that every material, design spec, and cost is accurately captured and distributed. You will be joining a cross-functional team of Functional Consultants, Product Managers, and Engineers who bridge the gap between physical craft and digital excellence.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination

Candidate Requirements:

- Curious & Product-Minded: You have a background or interest in Business Processes, Systems or Product Development, and you are fascinated by how high-performance products are made. - Natural Communicator: You enjoy explaining complex ideas in simple terms and feel comfortable presenting "how-to" sessions to different types of users. - Detail-Oriented: You have a high degree of precision when it comes to documenting steps or testing data, ensuring nothing falls through the cracks. - Growth Mindset: You are eager to learn how enterprise software (like PLM) supports a global brand and are not afraid to dive into the "why" behind a process