Intern IT - Defense Systems Division, Irvine

Job Description:

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At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
This will be a great opportunity to attain hands-on training, learn and collaborate with a great IT team! As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Location: Parker Aerospace Group - DSD - Irvine, CA
Duration of Summer Internship: 6 - 12 months

Position Summary
As IT Helpdesk Intern, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, maintaining inventory lists and documenting all related changes. You will be responsible for administration and internal support of the Company's PCs, printers, and related equipment. Tasks include end user support, license tracking on purchased products, asset management, and performing PC maintenance, upgrades and configurations. Helpdesk performs tasks assigned by other teams for facilities projects (cable running, server room cleaning, etc.). Additional responsibilities include, and are not limited to:
* Setup and maintenance of computers, printers, phones, etc.
* Image new computer hardware in preparation for deployment to end-user, install and update computer software
* Proper disposal of older equipment
* Computer and Printer Inventory / Supplies
* Password resets, cable Management
* Monitor/Assign and respond to tickets submitted through Help Desk Ticket System

Qualifications
* Education: Current student in a local college or university (must be enrolled) toward BS degree in Computer Science or related field. Must have completed two years of courses in Computer Science or related field; three years preferred. A cumulative GPA of 3.0 or better is preferred.
* Some technical training or equivalent experience.
* Knowledge of Personal Computer (PC) hardware and software.
* Must have excellent customer service demeanor, verbal communication skills.
* Strong people and team skills.
* Strong documentation and communication skills.
* Strong organizational skills and ability to prioritize work tasks during shift.
* Ability to thrive under pressure and handle multiple projects.
* Demonstrated ability to work effectively in a team setting working towards group goals.
* Full-time availability (up to 40 hours) during the summer.
* Must be a U.S. citizen.

Competitive Compensation
* Pay Range: $14.85/hr to $24.75/hr
* No benefit plan eligibility

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment