Technology Lifecycle Services Renewals Intern - Entry Level Sales Program 2026

Job Description:

Introduction

As a TLS Intern, you will support the Technology Lifecycle Services (TLS) team in driving renewals and expansions across IBM's client portfolio. This internship is designed to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.

Your role and responsibilities

You will work closely with experienced professionals to:
* Assist in account planning and stakeholder coordination for TLS renewals and expansions.
* Support the identification of opportunities for service uplift, expansion, and winback.
* Collaborate with internal IBM teams such as Brand Sales Specialists, Deal Makers, Ecosystem Sales Specialists, and Customer Success Managers.
* Learn to use IBM sales tools and CRM systems to track and manage opportunities.
* Participate in client conversations under guidance, helping to prepare materials and follow-ups.

Learning Objectives
* Gain exposure to IBM's Technology Lifecycle Services portfolio and understand its value proposition.
* Develop foundational skills in sales execution, pipeline management, and client relationship building.
* Learn how to identify upsell and cross-sell opportunities in a technology sales environment.
* Understand IBM's licensing terms, support offerings, and competitive differentiators.

Required education
Associate's Degree/College Diploma

Preferred education
Bachelor's Degree

Required technical and professional expertise

* Strong communication and collaboration skills.
* Interest in technology, business, or sales.
* Willingness to learn and take initiative.
* Basic understanding of business operations and customer service principles.
* Currently enrolled in a university program (Business, Marketing, Engineering, or related fields).

Preferred technical and professional experience

* Familiarity with IBM products or enterprise technology (a plus, not required).
* Analytical mindset and curiosity to explore data-driven insights