Account Manager Specialist

Job Description:

Account Manager Specialist

Job Mission
At Moët Hennessy Belgium, the Account Manager Retail & Specialist plays a key role in developing our business across both the Mass Retail and Specialist channels.
The role combines commercial drive, strong customer engagement, and field presence to ensure the visibility, growth, and premium positioning of our portfolio across the Belgian market.
The Account Manager Mass Retail & Specialist plays a pivotal role that bridges retail execution and specialist expertise, ensuring a consistent and elevated brand experience across all customer touchpoints.

Responsibilities of the role
Commercial & Business Development
* Manage a portfolio of retail and specialist customers, ensuring sales growth, profitability, and distribution objectives.
* Lead annual negotiations, trade terms, and promotional planning within the assigned customer base.
* Identify new business opportunities and develop Moët Hennessy's presence across the Belgian market.
* Deliver best in class visibility and in store activation, in line with brand guidelines and commercial strategy.
Account & Field Management
* Take full ownership of independent and regional retail customers, wine merchants, and fine wine partners.
* Visit accounts to build strong relationships, secure brand visibility, and ensure perfect execution at point of sale.
* Support the Key Account Manager in managing national accounts at store level and developing category performance.
* Monitor sales performance and market dynamics, providing insights and recommendations to the Benelux commercial team.
Collaboration & Internal Partnerships
* Work closely with Marketing, Supply Chain, and Finance to deliver seamless account execution.
* Share market intelligence and competitive insights to inform business decisions.
* Contribute to cross-channel coordination, ensuring Retail and Specialist strategies are complementary and aligned.
Brand & Team Engagement
* Act as an ambassador for Moët Hennessy's brands and values, embodying luxury, excellence, and sustainability.
* Support brand activations, tastings, and events to strengthen relationships with trade partners and consumers.
* Contribute to a collaborative and performance oriented team culture.

Candidates Profile
* 1-2 years of experience in Sales or Account Management within FMCG, luxury or Wine & Spirits.
* Living in the working area, preferably in the centre of the region.
* Good understanding of the Belgian specialist and mass retail landscape.
* Solid negotiation skills and ability to build strong customer relationships.
* Analytical mindset with basic financial understanding (margins, pricing, ROI), familiar with data
* Excellent relationship management and communication abilities.
* Organised, proactive and commercially driven.
* Fluency in French, Dutch and English required