Solutions Engineer, Balkans

Job Description:

Meet the Team

Join Cisco's Global Virtual Sales organization - one of our fastest-growing sales teams, and the talent engine for Cisco Sales that consistently delivers profitable growth. We serve the customer lifecycle by connecting customers with transformative solutions to drive business value and efficiency. Here, you'll find a supportive environment with coaching, training, and on-the-job learning to accelerate your career. Enjoy our award-winning, flexible workplace powered by the latest Cisco technology, where innovation and giving back to the community are at the heart of what we do. Be part of a dynamic team that thrives on adapting to market changes and making an impact.

Your Impact

Cisco is seeking a Solutions Engineer (SE) with a primary skillset in Enterprise Networking and secondary knowledge in one or more of the following areas: Cyber-Security, Cloud/AI, and Collaboration. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio.

The SE will partner with our specialist Inside Account Executives (iAE) in a pre-sales technical function, showcasing Cisco solutions, delivering customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technological aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation, and technology acumen skills should evoke passion and confidence.

Including the above, the SE will perform the following:

Become a trusted technology advisor to the customer and the Cisco account team.

Leverage an array of Cisco technology, services, and support specialists when necessary.

Collaborate closely with iAEs in account planning activities.

Educate the customer on Cisco differentiation, creating demand.

Work with key partners to scale and set a brand preference to Cisco.

Align Cisco's product and services capabilities to customers business drivers.

Minimum Qualifications

Minimum Qualifications
* At least 2 years of experience in B2B pre-sales or post-sales roles within the IT or a related industry.
* Strong understanding of typical IT infrastructure solutions and enterprise networking technologies, including Routing, Switching, Wireless, Network Management, Automation, SD-WAN, SD-Access, Intent-Based Networking, Meraki, and IoT.

Preferred Qualifications
* Proven experience managing the full end-to-end sales cycle.
* Vendor certifications (CCNA, CCNP, CCIE, or equivalent) are highly desirable.
* Strong customer relationship management skills.
* Prior experience in a pre-sales capacity.
* In-depth knowledge of the competitive landscape, including market trends and technology offerings.
* Professional proficiency in business English.
* Native-level fluency in Bulgarian and/or Serbian.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you