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Analyst (Business Operations)

Roche
Costa Rica  San Jose, Costa Rica
Finance/Accounting, English
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Job Description:

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Global Analytics and Technology Center of Excellence (GATE) was established to drive analytics and technology-driven solutions by partnering with Roche affiliates across the globe.

The Opportunity:
As the Analyst (Business Operations), you will join the GATE team to manage critical data contracts, third-party agreements (TPA), and related finance and budgetary processes.

In this role, you will act as a key liaison between US business partners, vendors, and internal stakeholders. Your mission is to ensure the efficient, compliant, and timely execution of all data agreements, with a specific focus on the Pharmaceutical/Life Sciences domain.

Key Responsibilities

Contract & Agreement Management
* End-to-End Lifecycle Management: Process Data Contracts and Third-Party Agreements (TPA) from initiation to completion, coordinating with internal teams (e.g., Procurement, Legal) and external vendors.
* Vendor Onboarding: Lead the onboarding process for new vendors by collaborating with the Vendor Master Data team to obtain necessary approvals and system setup.
* Compliance & Access: Partner with stakeholders to validate appropriate use cases and data sources for TPAs to prevent discrepancies and unauthorized access.
* System Administration: Oversee the efficient and accurate processing of all documents, preventing oversights and ensuring seamless execution.
* Issue Resolution: Oversee daily communication and ensure the smooth resolution of any issues related to the TPA process.

Financial & Budget Operations
* Budget Tracking: Continuously update the master contract and budget tracking sheet to monitor contract statuses and accurately track total expenditure (spent-to-date) against budget metrics.
* Financial Reconciliation: Perform data validation, resolve Purchase Order (PO) amount discrepancies with the Finance reporting system, and accurately manage year-wise accruals for multi-year contracts.
* Procurement Support: Facilitate full service contract processing for Data Management by collaborating directly with the Procurement team to secure necessary Purchase Orders (POs).
* WBS Management: Submit SMART Work Breakdown Structure (WBS) code requests for contracts requiring multiple splits, and accurately process WBS and Change Order requests when applicable.

Data & Process Optimization
* Process Improvement: Document and maintain current workflows, identifying and implementing opportunities for process optimization within contract operations.
* Data Analysis: Conduct data assessments, gap analyses, and ad hoc data analyses to provide valuable insights for decision-making.
* Inquiry Handling: Efficiently handle incoming data inquiries, sourcing and implementing solutions, and retrieving data for ad hoc requests.

Who You Are

Experience
* Professional Background: 2+ years of professional experience in a Business Analyst, Finance Operations, or Contracts Management role.
* Contract Expertise: Knowledge in managing and processing Data Contracts and Third-Party Agreements (TPA), demonstrating a strong process-oriented approach.
* Forecasting: Aware of forecasting and predicting financial trends based on historical data.
* Industry Knowledge: Experience in the Pharma, Life Science, or Biotech domain is a significant advantage.

Skills & Competencies
* Communication: Excellent verbal and written communication skills with a proven ability to interact professionally and effectively with senior leadership and diverse stakeholders.
* Technical Proficiency: Good proficiency in data validation, data analysis, and using financial/contract management systems (e.g., myBuy, internal budgeting tools).
* Autonomy: Demonstrated capability to work independently, exercise sound decision-making, and effectively prioritize multiple, competing tasks in a fast-paced environment.

Education
* Bachelor's degree is required in Computer Science, Engineering, Business, Finance, or a related technical discipline.

Relocation benefits are not available for this job posting.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer

Source: Company website
Posted on: 09 Jan 2026
Type of offer: Graduate job
Industry: Health Care
Languages: English
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