Rider Payments Specialist

Job Description:

About the opportunity

At Foody, we're committed to ensuring that our riders, who play a vital role in our delivery process, have a smooth experience. We're looking for a Rider Payments Specialist to manage rider payments and wallet systems, ensuring accuracy and timeliness in all financial transactions.
What you will do:
* Design, analyze, and optimize rider compensation strategies.
* Maintain seamless payment operations, handling transactions with accuracy.
* Collaborate with leadership to design and roll out strategic initiatives aimed at improving logistics performance and rider experience
* Continuously evaluate the financial impact of payments models, ensuring they align with broader business goals.
* Generate regular reports to make sure everything adds up, from rider earnings to payment schedules.
* Keep an eye out for ways to make the payment process faster, smoother, and more efficient.

What you need to be successful

* You're comfortable working with numbers and can handle payments.
* Attention to detail.
* When an issue comes up, you're quick to dive in and serve up a solution, making sure our riders stay happy.
* Organized & Efficient. You keep things running, prioritizing tasks and managing your time wisely.
* Fluent in English & Greek
* Strong communication skills
* Always ready to collaborate and share ideas.
* Tech-savvy, with experience using spreadsheets, payment tools, or CRM systems.

Nice to Have:
* Experience in tools like SQL and data visualization platforms.
* Experience with payments, accounting, or financial operations is a plus.
* Knowledge of financial regulations or payment systems.

Who we are

Life @ Foody:

At Foody, no day is the same as the day before!

We know that working and having a good time isn't the opposite and that's why every day at Foody is a new adventure!

We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees and our society.

We are all part of a fast-growing multinational company, with endless opportunities for professional growth and the acquisition of new skills. Our team consists of talented and ambitious people that make Foody a great place to work!

Foody is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide

What's in it for you

* If you are happy, we are happy! That's why we offer an attractive remuneration package, including a 13th salary for what you bring in!
* We take care of you for the long run with our pension plan.
* Medical & Life Insurance
* Birthday and sick leave
* Free Foody-Pro
* A hybrid work policy

We want you to grow with us and to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth