Customer Solutions Specialist (m/f/d) limited 18 months

Job Description:

About the job

You love strong brands - we love strong personalities! ​

Become part of Danone and our team with the successful brands Volvic, Aptamil, Activia, Actimel, Alpro and more. 

* End-to-end order management from order entry to delivery
* Handling customer inquiries, order clarifications, and service requests
* Interface between customers, Sales, and Supply Chain
* Processing complaints, claims, and return flows
* Monitoring deliveries and proactively managing deviations
* Maintaining accurate customer and order documentation in SAP

* Completed commercial education
* Minimum 1 year experience in customer service or order management
* Strong service mindset and structured, independent working style
* Good SAP knowledge and strong Excel skills
* Fluent German, good English skills

Start date is asap, limited for 18 months,  in Frankfurt am Main, Munich, Nuremberg or Vienna – with the option to work flexibly from home." descriptionHeader="

You love strong brands - we love strong personalities! ​

Become part of Danone and our team with the successful brands Volvic, Aptamil, Activia, Actimel, Alpro and more.  
 
* End-to-end order management from order entry to delivery
* Handling customer inquiries, order clarifications, and service requests
* Interface between customers, Sales, and Supply Chain
* Processing complaints, claims, and return flows
* Monitoring deliveries and proactively managing deviations
* Maintaining accurate customer and order documentation in SAP" jobDuration="12-18months" workFromHome="Hybrid