Sales Development Representative

Job Description:

About (COMPANY NAME)

Our mission is to empower eCommerce stores to unlock their full potential. Join us!

(COMPANY NAME) is revolutionising eCommerce by levelling the playing field for founders across the world. Our first product, the Merchant Cash Advance, solves a major pain point for brands: access to short-term finance to fund inventory and marketing spend.
Since launching in April 2020, we've deployed over $3.0bn in funding to 1,000's of eCommerce founders across 10 countries.
We've helped companies like Wild, Dock & Bay and Branch take their businesses to the next level. Check out this video from Davie Fogherty, another one of our brilliant customers, giving a great explanation of what we do and how we helped The Oodie go from strength to strength.
We're a fast-growing, venture-backed startup that serves a critical need for eCommerce entrepreneurs. You'll be joining an ambitious, collaborative team that's working on a huge opportunity.
We announced our Series B in February 2022 raising $150m in funding at $1.6bn valuation; backed by world-leading VCs including QED and DST Global.
Teams at (COMPANY NAME) are truly cross-functional. Regardless of your role at (COMPANY NAME), you'll work with a variety of different disciplines and teams from around the world on a multitude of challenging projects and game-changing products to revolutionise the eCommerce landscape.

Job Overview:

We are seeking a dynamic and motivated individual to join our sales team as a Sales Development Representative. This role focuses on driving revenue growth by converting inbound leads into sales opportunities through proactive outreach, effective communication, and strategic use of our CRM system. As a Sales Development Representative, you will play a key role in identifying and qualifying potential customers, nurturing relationships, and supporting the sales team in achieving their targets.

Key Responsibilities:

* Lead Follow-Up: Promptly follow up on inbound leads generated through various channels such as website inquiries, email campaigns, and social media interactions.
* Cold Calling: Proactively engage with potential customers via phone calls to introduce our products/services, qualify leads, and schedule meetings for the sales team.
* Lead Qualification: Assess the needs and requirements of potential customers to determine their suitability for our products/services.
* Sales Support: Provide support to the sales team by preparing materials for client meetings, conducting research on prospects, and assisting with proposal creation.
* Being Coachable: Demonstrate a willingness to learn and adapt by being open to feedback, implementing suggested improvements, and continuously seeking opportunities for personal and professional growth.
* Reporting: Generate regular reports on lead conversion rates, sales pipeline status, and other key performance indicators to track progress and identify areas for improvement.
* Training and Development: Stay updated on product knowledge, sales techniques, and industry trends through ongoing training sessions and self-directed learning.

Qualifications:

* Excellent communication skills, both verbal and written.
* Strong interpersonal skills with the ability to build rapport quickly.
* Enthusiastic about making cold calls and engaging with potential customers.
* Goal-oriented mindset with a drive to succeed in a sales environment.
* Ability to work collaboratively in a team setting while also being self-motivated and independent.
* Previous experience in sales, customer service, or lead generation is a plus but not required.
If you are passionate about sales, enjoy building relationships, and thrive in a fast-paced environment, we encourage you to apply for the Sales Development Representative position and be part of our dedicated team.
What is important to point out is that you can do most or all of the above mentioned and can point to your real experience doing it. You've probably done it at companies of different shapes, sizes and industries. Given what we do, experience in financial services, fintech and business-to-business organisations is particularly interesting to us.
On top of that, you're amazing at prioritisation. You make sure you're not spread too thin while also giving teams the support they need. You spend your time on the things that make a positive difference. People get why you've chosen to say 'yes', 'no', or 'not yet', and are ok with it.
What you're like as a person and how you treat people is a big deal for us. People love working with you. You're helpful and generous with your time and knowledge. People love helping you back. People know where they stand with you.
You're always looking to learn and grow, on a personal and professional level. And you're always looking to help others learn and grow by sharing your own knowledge and experience.
You know why diversity, equality, inclusion and belonging matters, and speak up when we can do better.
What happens next
We'll review every application we receive. If we're interested in taking your application further, we will be in touch to find out more about you and what you're looking for.
What perks and benefits do we offer?
* Equity scheme
* Generous paid leave + public holidays
* Home working equipment
* Flexible working
* Offices in Dublin, London, and Sydney