Sales Support

Job Description:

About Kerry

Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods division and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.

With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands. Our milk comes from some of the world's richest grazing land and is produced by a network of approx. 2,800 Irish family farms with one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.

Headquartered in Tralee, Co. Kerry, we operate manufacturing facilities in the southwest of Ireland, Northern Ireland and the UK. Globally, we employ over 1,600 dedicated professionals across Ireland, the UK, mainland Europe and China. In 2025, we achieved a turnover of approximately EUR1.4 billion across our 4 business units: Agribusiness, Consumer Foods, Dairy Ingredients and Nutritional Ingredients.

About the role

Reporting to the Customer Support Manager, you will be responsible for providing operational and administrative support to the sales team. Working closely with the sales managers, your role is to contribute directly to achieving sales objectives and to ensure efficient, responsive, and customer oriented service.

You will coordinate and follow up on customer and sales requests internally, acting as a key interface between customers, sales teams, and internal departments.

Key responsibilities

* Assist the sales team with the day-to-day account management tasks of key customers,
* Follow up contracts/purchasing order administrative work, ensuring information is correctly loaded onto our internal IT systems,
* Work with internal departments and functions to handle customer quality and regulatory enquiries in support of the sales team,
* Assist the sales team in coordinating customer enquiries and requests internally with various functions (Quality, R&D, Supply Chain…) and ensuring the customers /the sales team receive the requested responses.

Qualifications and skills

* University degree or similar.
* Previous relevant experience in a commercial support or sales administration role.
* Fluent English required; a second language is a strong advantage.
* Strong organizational and coordination skills.
* Customer oriented mindset with attention to detail and responsiveness.
* Ability to work effectively in a cross functional environment