Customer Service And Back Office

Job Description:

Presentazione dell'azienda - ANTONIA SRL

Antonia, è uno store multi-brand Uomo e Donna, Abbigliamento e Accessori, nato nel 1999. Offre una coinvolgente, personalizzata e sempre diversa shopping experience. Un concept store rinomato per la selezione e la ricerca, a livello internazionale, di brand del lusso e di giovani talenti emergenti.

Descrizione del posto (Mansioni)

Main tasks:

* Support in updating the partners catalogues with all the necessary products' information
* Support in managing the orders and in creating all the necessary documentation for their processing, from packing lists to invoices and to their archiving
* Management of the export process, including the handling of the related documentation up to invoicing rispectiong all the rules
* Coordinating with the logistics team and the boutique team for the processing of the requests
* Responsible for the Customer Care
* Support in the analysis, calendarization and implementation of the promotions
* Being proactive in analyzing the performances of the stock on each channel and in suggesting strategies

Profilo

Ideal Profile:

* Strong knowledge of Excel is a must
* Good knowledge of all the tax aspects of invoicing
* English fluency is mandatory
* Proactive attitude
* Previous experience in e-commerce and Atelier98 knowledge are highly appreciated
* Strong interest and sensitivity for the fashion and luxury world