Store Manager - Marc Jacobs - Serravalle

Job Description:

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Store Manager to join the Retail team based in Serravalle Designer Outlet.
As the Store Manager, you will be an ambassador of the brand, running the Serravelle store and ensuring maximum profitability and productivity.
You will be an inspiring and motivating leader and coach, developing the store team to higher performance, ensuring that customers receive the highest standards of service. You will champion clienteling in your store and encouraging your team to build meaningful and sustainable relationships with their clients.
You will be accountable for promoting brand engagement and loyalty to clients, in particular, VICs and VVICs, in order to guarantee store business goals. You will be accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ in order to bring the store to its full potential.
Experience: Extensive management retail experience in the luxury goods sector; Existing International Clientele network; Experience in managing VIP client events; Excellent communication and relationship building skills; Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity; A passion for Marc Jacobs and our collections; Strong knowledge of fashion and trends; Keen interest in culture and art; Fluency in English and Italian (essential)