Production Planner, LATAM

Job Description:

Company description Publicis Production is the global production arm of Publicis Groupe, focused on bringing creative ideas to life through high-quality, scalable content solutions. By combining talent, data, and technology, it delivers end-to-end production across multiple channels and formats. With a strong emphasis on efficiency and innovation, Publicis Production ensures content is relevant, consistent, and optimized for different audiences throughout the customer journey, working in close collaboration with creative, strategy, media, and data teams under the Power of One model. Overview The Production Planner owns the LATAM production operations tier of client-service responsibilities (daily comms, transparency, feedback loops, corrective actions, operational escalations) for one of our key global clients. This role is responsible for running the regional production workflow - PMO standards, planning cadence, asset management, tooling/data hygiene, SLA/reporting - to ensure clean, predictable delivery and transparent client operations. Responsibilities Daily counterpart to SVP, Operations; run weekly ops reviews/SLA check-ins/QBR-style ops readouts; ensure transparent dashboards and responsiveness; capture feedback and drive corrective actions Cross-Functional Agency Integration: Responsible for day-to-day relationship with Mexico City production hubs and client marketing team PMO & Governance: Implement intake-scope-plan-execute-QA-release-archive workflows; manage change control, calendars, and operating cadences Capacity & Staffing: Forecast demand; allocate PMs/producers/coordinators; manage utilization, coverage; surface constraints with options/impacts Tooling & data - own tool stack for the region; ensure data quality and version control; publish operational dashboards Operational Finance (Delivery-Only): Track estimate-to-actuals, burn, schedule variance, and change orders; provide reconciliations and variance narratives with IPA/finance Issue Management & Enablement: Triage blockers; coordinate recoveries with IPA; document/close corrective actions; own retrospectives; embed improvements into SOPs/playbooks Compliance & Controls: Ensure approvals, brand/legal/safety, data/privacy, and vendor onboarding controls; maintain documentation readiness Continuous Improvement: Localize playbooks; champion automation/templates; optimize handoffs and cadences Manages intake of versioning and adaptation requests from local and regional markets via Marcel Make. Ensures all requests follow a standardized brief format (Smart Brief). Validates requests against media plans and delivery requirements. Routes work to the right teams using structured, rules-based logic. reduce cycle time Integrate AI-driven tools into creative and production processes to boost efficiency, elevate content quality, and stay ahead of emerging trends in technology and storytelling Qualifications Experience in program/project management or production operations in multi-market environments PM/Workflow: Highly skilled in workflow tools such as Workfront/Airtable (or equivalents), familiar with delivery practices to enable and support production and project management efficiencies Data and Dashboarding: Proficiency with distilling dashboard information into actionable / client insights Change Management: Previous experience with change management initiatives, ensuring regional adherence to processes and workflows; but able to design custom as needed Additional information Publicis is committed to being an equal opportunity employer. We take pride in our continuous efforts to promote diversity, equity, and inclusion within our global workplace. All individuals seeking employment at Publicis, as well as current employees, are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. Publicis is an AA/EEO/Veterans/Disabled employer. For those based in the United States seeking information about EEO rights under the law, please visit eeoc.gov

Candidate Requirements:

Experience in program/project management or production operations in multi-market environments PM/Workflow: Highly skilled in workflow tools such as Workfront/Airtable (or equivalents), familiar with delivery practices to enable and support production and project management efficiencies Data and Dashboarding: Proficiency with distilling dashboard information into actionable / client insights Change Management: Previous experience with change management initiatives, ensuring regional adherence to processes and workflows; but able to design custom as needed