Key Account Executive

Job Description:

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.

What this role is all about

As a Key Account Executive, you will drive new business acquisition and strategic growth across Tier 1 enterprise customers within BFSI, Retail, and Telecommunications. This is a senior individual contributor role focused on hunting, prospecting, and expanding high-value accounts while building trusted relationships with executive stakeholders. You will own the full sales cycle end to end, from pipeline generation and strategic account planning to negotiation, closure, and early customer growth.

What you'll do

* Own new business acquisition and growth across a portfolio of Tier 1 enterprise accounts
* Prospect, qualify, and develop opportunities to build a strong and healthy sales pipeline
* Execute a hunter-led sales strategy focused on new logos and strategic account penetration
* Build account plans and engage C-level, business, and technical stakeholders
* Lead complex sales cycles including discovery, solution positioning, forecasting, negotiations, and contract closure
* Develop value-based proposals aligned with customer business objectives and industry challenges
* Collaborate with Customer Success, Solution Engineering, and Delivery teams to ensure successful onboarding and account expansion
* Maintain accurate pipeline management and forecasting within CRM tools
* Share best practices and support the development of less experienced team members

What success looks like

* Achievement of quarterly Gross Profit targets
* Consistent acquisition of new enterprise customers
* Strong pipeline generation and qualified opportunity growth
* Accurate forecasting and high-quality pipeline management
* Successful strategic account penetration and expansion within Tier 1 customers

What makes you a strong fit

* Strong experience in enterprise sales, business development, or strategic account management
* Proven success acquiring and expanding Tier 1 enterprise accounts
* Strong hunting, prospecting, and pipeline generation capabilities
* Ability to navigate complex, multi-stakeholder sales environments
* High level of autonomy, ownership, and commercial decision-making
* Strong executive presence, negotiation, and relationship-building skills
* Experience within BFSI, Retail, Telecommunications, or similar enterprise industries
* Fluent English, spoken and written Why you'll love it here * Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. * Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. * ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company's success through stock options. * Work-life balance and Well-being  - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations. * Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  * Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. * International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 
Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.
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