Technical Writer Service Documentation

Job Description:

We are looking for a detail-oriented and proactive Technical Writer to join our global team and support the creation and evolution of service documentation.
In this role, you will play a key part in ensuring that technical procedures, manuals, and service instructions are clear, accurate, and accessible, enabling high-quality maintenance and service operations across regions.
This is a great opportunity to collaborate with cross-functional teams, work in an international environment, and contribute to continuous improvement initiatives within a dynamic service organization.

As a Technical Writer, you will:

* Develop and maintain technical documentation
Create, edit, and update user manuals, installation guides, technical procedures, and maintenance instructions.

* Own the documentation lifecycle
Support end-to-end documentation processes, from defining scope and requirements to continuous updates and improvements.

* Ensure quality and consistency
Review and validate documentation (internal and supplier-provided) to ensure clarity, accuracy, and alignment with standards.

* Translate technical information into clear content
Gather insights from technical drawings, specifications, existing materials, and SMEs to build structured documentation.

* Organize and structure knowledge
Consolidate documentation from multiple sources into a standardized and sustainable framework.

* Drive continuous improvement
Identify opportunities to enhance documentation processes, including automation and standardization.

* Collaborate globally
Work closely with engineering, customer service, and support teams, primarily based in the U.S.

What you bring

* Experience:
2-5 years in technical writing, documentation, or similar roles.

* Education:
High School Diploma required; Bachelor's degree preferred.

* Technical writing expertise:
Strong ability to write, edit, and structure technical content across different formats with high attention to detail.

* Tools & systems:
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with enterprise systems (e.g., SAP or similar).

* Language skills:
Advanced English communication (written and verbal).

* Soft skills:
Analytical thinking, proactivity, strong communication, and the ability to work independently in a remote, global environment.

*Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law