Customer Project Officer (CPO)

Job Description:

Who are we and what we stand for?
When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration - we're a great place to work and we are continually striving to be the best place to work!

Your Mission
Drive the operational deployment of critical business practices, Process & Tools, Governance and KPI monitoring, across both Selling and Execution phases of Solution projects.

Ensure a proper management on Risks & Opportunities identification, monitoring, and escalation to the management to warn on any major deviation.

Ensure CPP guidance, deployment, and support for Energy Management Systems business.

Scope & Environment
* Full Energy Management System business across the region, supporting full Regions, Clusters, Countries, Hubs, Execution Centers during tendering & execution.
* Work very closely with Operations, Accounts, Sales team, Solution Centers, Clusters & HUB`s, leaders as well as the TM/PM community.

Your Role - Magic happens when you bring great people together!
* Monitor opportunity pipeline portfolio, analyze the performance, and identify improvement actions focusing on complex opportunities and projects, leveraging BfO and GreenBerry tools. Deploy, monitor, and support the Solution Selling Governance across the full Energy Management System within the geographic region.
* Animate Cluster SOC (Solution Opportunity Committee). Ensure it is systematically done biweekly, including cadence & invitations & MoM`s & Action Tracker. Liaise with Regional OPM in the preparation and escalation of the opportunities to RSOC (Regional Opportunity Committee). Ensure Cluster SOCs are established and following Solution Selling Governance.
* Prepare & Update Opportunity Pipeline Dashboards (CPO Dashboard / Reports / Balanced Score Card), bringing visibility of Top 10 Opportunities & Must WIN, KPI`s evolution ( (i) Hit Rate (ii) Margin at booking (iii) SOC performance) & BFO data improvement leveraging bFO and GreenBerry tools.
* Ensure full compliance of Customer Project Process (CPP) across Selling, QLK approvers as per DOA for the full Energy Management System within the Cluster all countries, including deployment, training and coaching of tools and processes.
* Animate (Risk Escalation Level) project reviews. Assure it is done monthly, being responsible for the Cadence & Invitations & MoM`s & action tracker. And liaise with Regional PPM in the preparation and Escalation of projects to REL 4 or REL 5 and with Contract Manager for REL X
* Execute Portfolio Analyses and Alignment with Finance & Entity Leader to measure performance and KPI`s, actions, escalation and reporting.
* Reporting - Manage Opportunity & Project portfolio & Operational Performance Reports. Highlight status, progress & roadblocks.
* Adopt a Continuous Improvement mindset within the organization contributing with actions resultant of: Support CSAT and Quality teams, including participation in KICs, ISO, 3S assessment, Margin Monitoring, Win & Loss Analyses, Lessons learnt and CPP audit.
* Support Local Implementation of Process & Tools (Alma, Aconex, Greenberry, SGV) and ensure compliance.
* Adopt a Continuous Improvement mindset within the organization contributing with actions resultant of: 3S assessment, Margin Monitoring, Win & Loss Analyses, Lessons learnt and CPP audits

Qualifications - About You
* Education: University Degree (Engineering or Business preferred).
* Language requirements: Fluent English is Mandatory.
* Experience & leadership: Minimum 4-5 years in Sales, Quality, Process, Tools, Project management. Natural leadership, acting like an owner, open to discussing and challenging others, inspiring and influencing change management. Experience deploying Continuous improvement assignments & Leading transformation through business.

At Schneider Electric, we value the dedication and expertise of our employees and are committed to fostering a culture of continuous improvement and excellence.

Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Who are we and what we stand for?
When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration - we're a great place to work and we are continually striving to be the best place to work!

Your Mission
Drive the operational deployment of critical business practices, Process & Tools, Governance and KPI monitoring, across both Selling and Execution phases of Solution projects.

Ensure a proper management on Risks & Opportunities identification, monitoring, and escalation to the management to warn on any major deviation.

Ensure CPP guidance, deployment, and support for Energy Management Systems business.

Scope & Environment
* Full Energy Management System business across the region, supporting full Regions, Clusters, Countries, Hubs, Execution Centers during tendering & execution.
* Work very closely with Operations, Accounts, Sales team, Solution Centers, Clusters & HUB`s, leaders as well as the TM/PM community.

Your Role - Magic happens when you bring great people together!
* Monitor opportunity pipeline portfolio, analyze the performance, and identify improvement actions focusing on complex opportunities and projects, leveraging BfO and GreenBerry tools. Deploy, monitor, and support the Solution Selling Governance across the full Energy Management System within the geographic region.
* Animate Cluster SOC (Solution Opportunity Committee). Ensure it is systematically done biweekly, including cadence & invitations & MoM`s & Action Tracker. Liaise with Regional OPM in the preparation and escalation of the opportunities to RSOC (Regional Opportunity Committee). Ensure Cluster SOCs are established and following Solution Selling Governance.
* Prepare & Update Opportunity Pipeline Dashboards (CPO Dashboard / Reports / Balanced Score Card), bringing visibility of Top 10 Opportunities & Must WIN, KPI`s evolution ( (i) Hit Rate (ii) Margin at booking (iii) SOC performance) & BFO data improvement leveraging bFO and GreenBerry tools.
* Ensure full compliance of Customer Project Process (CPP) across Selling, QLK approvers as per DOA for the full Energy Management System within the Cluster all countries, including deployment, training and coaching of tools and processes.
* Animate (Risk Escalation Level) project reviews. Assure it is done monthly, being responsible for the Cadence & Invitations & MoM`s & action tracker. And liaise with Regional PPM in the preparation and Escalation of projects to REL 4 or REL 5 and with Contract Manager for REL X
* Execute Portfolio Analyses and Alignment with Finance & Entity Leader to measure performance and KPI`s, actions, escalation and reporting.
* Reporting - Manage Opportunity & Project portfolio & Operational Performance Reports. Highlight status, progress & roadblocks.
* Adopt a Continuous Improvement mindset within the organization contributing with actions resultant of: Support CSAT and Quality teams, including participation in KICs, ISO, 3S assessment, Margin Monitoring, Win & Loss Analyses, Lessons learnt and CPP audit.
* Support Local Implementation of Process & Tools (Alma, Aconex, Greenberry, SGV) and ensure compliance.
* Adopt a Continuous Improvement mindset within the organization contributing with actions resultant of: 3S assessment, Margin Monitoring, Win & Loss Analyses, Lessons learnt and CPP audits

Qualifications - About You
* Education: University Degree (Engineering or Business preferred).
* Language requirements: Fluent English is Mandatory.
* Experience & leadership: Minimum 4-5 years in Sales, Quality, Process, Tools, Project management. Natural leadership, acting like an owner, open to discussing and challenging others, inspiring and influencing change management. Experience deploying Continuous improvement assignments & Leading transformation through business.

At Schneider Electric, we value the dedication and expertise of our employees and are committed to fostering a culture of continuous improvement and excellence