Product Specialist

Job Description:

For Digital Hub Warsaw, we are looking for:

Product Specialist

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.

Join our innovative Product Team dedicated to transforming the agricultural experience for Farmers in the EMEA region! We are focused on creating a best-in-class experience that prioritizes user needs and expectations. Our experience squads are accountable for driving success, owning specific goals and deliverables to ensure quality interactions at every touchpoint.
As a key member, you will collaborate across diverse roles to meet user journey needs, combining your skills with teammates to deliver integrated, end-to-end solutions. If you are passionate about enhancing user experiences and making a meaningful business impact, we invite you to help shape the future of farming in EMEA. Join us and set new standards for excellence in the agricultural industry!

Product Specialist drives user adoption of the product by creating communications, training, documentation, and launch plans to empower business partners across multiple products, multiple workflows, and often multiple platforms; but largely focused within a single business unit with common priorities and needs. The successful candidate will be expected to utilize AI tools and technologies in their daily activities to enhance product development and user engagement strategies.

Your Responsibilities

* Candidates should possess a background in data analysis, particularly in interpreting complex datasets related to product usage and user interactions. This includes experience with tools and methodologies for gathering, processing, and visualizing data to derive actionable insights. The ability to analyze metrics like user adoption , engagement, retention, task success etc. will be essential for identifying trends, informing product enhancements, and making strategic recommendations.

* Leads change management efforts to deliver customer centric solutions, by collaborating with engineering teams and leverage deep subject matter expertise. Using audio/video tools to present to audiences of users and business stakeholders and answer questions about the digital product platforms.

* Acts as subject expert for user queries about the digital product features and capabilities in production. Works with engineering teams to identify the appropriate actions based on user questions or issues.

* Responsible for creating product documentation for training, onboarding, troubleshooting, and other educational needs. This ensures that users have clear and accessible resources to understand, implement, and make effective use of the product.

* Coordinates with users and business stakeholders for end user testing scenarios based on defined acceptance criteria. Partners with users as the subject matter expert to provide testing scenarios that help validate quality and alignment for continuous, iterative releases.

* Responsible for delivering comprehensive product support and ensuring the highest standards of quality are maintained. This role requires proactive engagement with end users and internal teams to address product-related inquiries, resolve issues efficiently, and continuously monitor product performance to uphold quality benchmarks.

* Creates and analyzes metrics that measure the user experience of the digital products including satisfaction, adoption, engagement, and task success.

* Monitors trends in order to influence future development of the digital product and increase value.

Who You Are

* University degree (Bachelor or Master) in Computer Science, Computer Engineering or related technical discipline

* Experience in the product development lifecycle

* Understanding of product design methods and processes

* Customer experience management

* Knowledge of the concepts, practices, and instruments of product innovation

* Experienced in the implementation of IT products (ideally digital products)

* Knowledge about Software Development Lifecycle

* Communication, problem solving, and decision-making skills

What do we offer

* A flexible, hybrid work model

* Great workplace in a new modern office in Warsaw

* Career development, 360° Feedback & Mentoring programme

* Wide access to professional development tools, trainings, & conferences

* Company Bonus & Reward Structure

* VIP Medical Care Package (including Dental & Mental health)

* Holiday allowance ("Wczasy pod gruszą")

* Life & Travel Insurance

* Pension plan

* Co-financed sport card - FitProfit

* Meals Subsidy in Office

* Additional days off

* Budget for Home Office Setup & Maintenance

* Access to Company Game Room equipped with table tennis, soccer table, Sony PlayStation 5 and Xbox Series X consoles setup with premium game passes, and massage chairs

* Tailored-made support in relocation to Warsaw when needed

* Please send your CV in English

You feel you do not meet all the criteria we are looking for? That doesn't mean you aren't the right fit for the role. Apply with confidence, we value potential over perfection.

WORK LOCATION: WARSAW AL. JEROZOLIMSKIE 158

Location:

Poland : Mazowieckie : Warszawa

Division:

CS

Reference Code:

870242