Store Manager - Lisbon

Job Description:

Apresentação da empresa - ALEXANDRA HÖJER & METRO= HANDMADE CLOTHING CO.

We are an independent clothing brand with stores in Lisbon and Cape Town, twenty years in the making. Our Lisbon store on Rua de São Bento opened in October 2025 and we are looking for the right person to lead it.

Descrição do cargo

We are an independent clothing brand with stores in Lisbon and Cape Town, twenty years in the making. Our Lisbon store on Rua de São Bento opened in October 2025 and we are looking for the right person to lead it.

This is a selling role first. The right person leads from the floor, sets the standard through their own performance and understands that in a store like ours every client conversation matters and every one is an opportunity.

Someone with genuine retail instinct. Who connects easily and authentically, styles with confidence, speaks about quality, fit and craft with real conviction and closes well because they believe in what they are selling. Who builds a client book with care and nurtures those relationships over time. Who leads a small team by example and holds full responsibility for the space, the numbers and the experience without needing to be asked.

If independent fashion retail is where you do your best work, this is worth your attention.

Perfil

Key responsibilities

· Selling with conviction and leading by example on the floor every day.
· Owning the client experience from arrival through styling, product storytelling and closing.
· Building and maintaining a client book and nurturing relationships between visits.
· Leading and developing a small team with consistency and care.
· Holding the visual identity of the space including window displays, floor layout and seasonal presentation.
· Managing scheduling, opening and closing procedures, stock care and stockroom order.
· Reporting clearly to the founders and feeding back client and sales insight.
· Coordinating with our Cape Town store on operational and administrative matters.

What we are looking for

· Proven experience leading a retail team in a premium or design-led environment.
· An exceptional personal sales track record and the ability to develop that in others.
· Absolute fluency in both English and Portuguese, spoken and written, is essential.
· Full operational ownership with no need for prompting.
· A long term mindset and genuine alignment with the brand.
· Legal right to work in Portugal.

Hours and structure

· Full time position.
· Five days per week.
· Standard store hours 10:45 to 19:00.
· Weekly hours aligned with the 40 hour working week.

Position

Full time, based in Lisbon. Salary and commission structure aligned with experience and discussed at interview. Long term commitment essential.
Please send your CV and a short note on your experience and what makes you the right fit for this role and this brand