Enrollment/Billing Representative - Fixed Term Contract

Job Description:

About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well-being, and peace of mind of those we serve.
You'll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.
We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role
You will join the Premium Billing team on a temporary, fixed-term contract to provide additional support during a busy period. Your role will focus on ensuring invoices are issued accurately, on time, and in line with internal standards, helping maintain smooth and reliable billing operations.

This role operates in a fast-paced environment where priorities may shift, requiring you to stay organised, respond to deadlines, and consistently follow through on agreed tasks.

What You'll Do
* Help ensure invoices and billing outputs are accurate and delivered within agreed timelines, supporting reliable financial processes
* Produce basic billing reports and reconciliations to support team decision-making and operational tracking
* Maintain accurate and up-to-date billing records and client information in internal systems
* Follow established processes and support compliance requirements to reduce risk and maintain data integrity
* Manage your workload to meet turnaround times, adjusting priorities as needed to respond to changing demands
* Work closely with the team lead and colleagues to ensure work progresses smoothly and issues are resolved promptly

What You'll Bring
* Strong attention to detail and confidence working with numbers
* Clear written and verbal communication skills
* Ability to organise your work, prioritise effectively, and meet deadlines
* Comfort following structured processes and guidance from a team lead
* Basic education including Maths and English (or equivalent)

Skills
Soft Skills
* Attention to detail and accuracy
* Organisation and time management
* Clear communication
* Reliability and follow-through
* Adaptability in a changing environment

Technical / Functional Skills
* Comfortable using Microsoft Office, particularly Excel and Word
* Ability to produce basic reports and reconciliations
* Experience maintaining accurate records in systems

Nice to Have (optional)
* Previous experience in administration, invoicing, or customer service
* Exposure to billing processes or financial administration
* Experience working in a structured, process-driven environment

Why Join Us
* Competitive salary
* Multicultural and hybrid working environment
* Private Medical Insurance
* Employee Wellbeing Benefits
* Educational Development Program

About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response