Digital Learning Operations Analytics Specialist

Job Description:

La oportunidad

The main role of this position is to manage and evolve the Learning Management System (LMS - SuccessFactors), while elevating the use of digital capabilities, data, and analytics across global learning initiatives.
This role goes beyond coordination, ensuring operational excellence in learning deployment while driving data-driven decision-making, reporting, and continuous optimization of the learning ecosystem.
The Digital Learning Operations & Analytics Specialist will act as a key enabler for scaling learning initiatives through system expertise, automation, and advanced reporting.

Tus retos

LMS Management & Optimization:
* Manages and administers the SuccessFactors LMS ensuring system functionality, scalability, and optimal user experience.
* Oversees course lifecycle: configuration, upload, testing, publishing, and maintenance.
* Ensures content is accessible, well-structured, and appropriately categorized.
* Improves LMS structure, taxonomy, and navigation.
* Acts as main point of contact for troubleshooting with IT and providers.

Strategic Training Deployment in the LMS:
* Collaborates with instructors and SMEs to implement global learning initiatives.
* Coordinates global scheduling and enrollments.
* Standardizes deployment processes across regions.
* Identifies automation opportunities.

Learning Data, Reporting & Analytics:
* Builds dashboards using Power BI or similar tools.
* Analyzes participation, completion, and engagement metrics.
* Translates data into business insights.
* Evolves reporting into advanced analytics.
* Ensures data accuracy and governance.

Digital Learning Experience Enhancement:
* Monitors LMS user experience and improves it.
* Supports integration of digital learning solutions.
* Collaborates with learning design teams.

Continuous Improvement & Innovation:
* Drives process optimization and innovation.
* Introduces new tools and automation.
* Keeps up to date with learning tech trends.

Nos encantaría conocerte si tienes

Key competencies and skills:
* Experience with LMS (SuccessFactors preferred)
* Advanced Power BI or data visualization tools
* Strong analytical mindset
* Advanced Excel skills
* Systems thinking and process orientation
* Attention to detail
* Excellent English
* Customer focus
* Stakeholder management
* Continuous improvement mindset

Related experience:
* LMS Specialist or Learning Systems Administrator roles
* Learning Operations or Digital Learning roles
* HR Tech or Talent Analytics roles
* Experience in global environments is a strong advantage

¿Qué te aportaremos nosotros?

* Una cultura de trabajo emprendedora, creativa y acogedora
* Oportunidades de aprendizaje y desarrollo
* Una empresa internacional con muchas oportunidades de crecimiento profesional
* Un paquete competitivo de compensación y beneficios

Puig ofrece igualdad de oportunidades y todos los solicitantes cualificados serán considerados por igual sin discriminación por razones de raza, color, religión, género, identidad de género, orientación sexual, origen nacional, etnia, edad, discapacidad, estado civil, estado de veterano o cualquier otra característica protegida por la ley.
En Puig, buscamos personas entusiastas y comprometidas con una amplia gama de conocimientos y experiencias para unirse a nuestro equipo. Creemos que, creando un entorno inclusivo en el que te sientas bienvenido, valorado y empoderado, fortalece nuestro negocio y fomenta una cultura en la que todos nos sentimos inspirados a trabajar, innovar y a desafiarnos a nosotros mismos. Además, creemos que la diversidad de nuestros empleados nos convierte en una empresa más fuerte y más capaz de servir a nuestros clientes en todo el mundo.

Job Req ID: 31076