Customer Logistics Manager IPLs Commercial Fleet

Job Description:

Job Description:
Main activities

* AHE Focal Point for Spares for Spanish Customers IPL Contracts
* Manage customer orders for spares and AGEs (IPL)
* Manage contract execution and report status to the Programs Department.
* Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
* Coordinate with AH, AHD and external suppliers to ensure spares deliveries.
* Coordinate with equipment suppliers to ensure IPL deliveries.
* Coordinate with the Quality Department and the warehouse to expedite deliveries and optimize customer support.
* Improves customer satisfaction on Spares services.
* Analyze and manage spare parts order book.
* Ensure transversal coordination with different departments to fulfil customer needs
* Issue and update of Provisioning Plan
* Report generation to allow customer monitoring
* Analysis of existing problems (misalignment of data, discrepancies, etc)
* Control of warehouse activity to ensure readiness of material to be delivered.
* Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences
- Customer Oriented
- Team Management
- Knowledge of Supply Chain
- Knowledge of Business & Contract Management
- Continuous Improvement methodologies
- Capacity to welcome problems and put in place corrective actions.
- Knowledge of aeronautics standards
- Experience with Military Customers

Soft Skills
- Ability to work in an international & multicultural environment
- Ability to build working relationship across multiple disciplines
- Autonomy and rigor to apply and follow standards
- Capacity to anticipate risks and difficulties
- Capacity to analyze, to propose solutions in a synthetic way
- Good communication skills
- Value creation oriented
- Initiative and proactivity

Languages
- Fluent in English & Spanish
- French or German valuable

Profile
- Degree/Master in Economics or Business Administration & Management
- Customer & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:Airbus Helicopters España, SA

Employment Type:Permanent
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Experience Level:Professional

Job Family:Material Support & services

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