IT Support Center Services - Fixed-term for 1 Year (f/m/d), 40-60

Job Description:

Commitment, expertise and sustainability - these are all values that mark us out as a family-run business. How we think and act is shaped by our owner, the Princely House of Liechtenstein, and its 900 years of tradition and entrepreneurial experience.

We appreciate the value of traditions and firm beliefs and know how important it is to share these with other people. We also know that it is values such as respect and a sense of responsibility that create trust and bring people together in an uncertain world.

Job Description

Become part of our dynamic and dedicated team at the LGT IT Service Desk in Zurich. Together with experienced colleagues, you will help ensure smooth 1st- and 2nd-level support for LGT Bank Switzerland. In our multilingual working environment, you will take on the following responsibilities:

Your challenges:

* You support our internal clients by phone, remotely, or directly on site
* You receive user requests, analyse problems, and independently or in collaboration with internal specialist departments develop suitable solutions
* You handle support cases efficiently and contribute to sustainable problem resolution
* You are willing to travel within Switzerland and support our locations when needed

Requirements

We are looking for a motivated individual with a strong service orientation and solid IT technical know-how. You bring the following qualifications:

* Initial experience in IT support or an IT helpdesk role is an advantage
* Sound knowledge of IT hardware, Microsoft 365, Windows 11, MS Office applications, MS Teams, as well as Apple devices and the iOS environment
* High IT affinity combined with a strong service and quality mindset
* An open, friendly, and flexible personality who enjoys supporting others, is willing to work flexible hours, travel within Switzerland, and ideally holds a Category B driving licence
* Very good German language skills, both written and spoken, as well as good English skills; additional language skills, especially French or Italian, are an advantage

Please note that applications submitted via recruitment agencies will not be considered for this position.

Contact Information

Become part of a family - not just a company.
For further information please contact our HR Business Partner.
LGT Financial Services AG
Human ResourcesDiane Neff