Talent Pipeline for Process and Quality Specialist APAC Team in Zurich

Job Description:

Your role

Are you an expert in banking process risks and tools and passionate about doing what is right for the client, for the bank and for your colleagues?

Do you like to educate others, encouraging high quality standards?

Would you like to sign-up for our Process and Quality Specialist WM (PQS) Talent Pipeline?

We're regularly looking for Process and Quality Specialists to:

* be point-of-entry contact for queries about regulations, processes, tools and risk
* ensure a smooth information flow, organize and conduct trainings for new tools and processes to improve quality and enablement
* monitor risk reports, flag relevant issues to the team and escalate if necessary
* identify, evaluate and implement mitigation measures for client related or process/quality related topics, e.g. Account Openings, AML, KYC, BRM/BRS, pending items
* maintain the quality of client relationships by proactively delivering holistic solutions that address their needs
* collaborate closely with client advisors, client account managers and the desk heads, as well as various other internal departments

Job Type

Full Time, Part Time

Job Reference #

302249BR

City

Zürich

Your team

You'll be working in the WM APAC CH team in Zurich, providing service to our Wealth Management clients located in Asia. As a process and quality specialist, you'll play an important role in seeing that the team is up to date when it comes to risk, process and tool knowledge. We provide direct support and solutions by tapping into the know-how of the PQS community. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.

Your expertise

* financial services experience within Wealth Management environment, ideally in a front (client advisor, client account manager) or process, risk, compliance, audit function for at least 3 years
* banking related education (apprenticeship, traineeship or a bachelor's degree)
* excellent knowledge of wealth management offerings, products and processes
* disciplined, with a focus on details and standards
* excellent written and verbal communication and organization skills (you'll be facilitating trainings)
* proficient level in English as business language is mandatory, German or Asian language skills are an advantage
* highly motivated team player who is also able to work independently
* valid Swiss Work Permit

About Us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.

We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce