Sales Operations Professional

Job Description:

Company Description:

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Job Description:

* Support Sales Teams in order to ensure efficient and high quality sales processes in daily operations
* Managing Customer / Distributor's Order & Sales Operations (Order Creation/Update, delivery & Stock tracking, Bonus payments & Documentations etc.)
* Daily / Weekly reports & calculations for customer orders, backlogs & inventory & campaigns & bonuses etc.
* Being part of special Sales processes (e.g.: warranty return process) and managing related sales orders and other tasks
* Follow-up Customers / Distributors financial accounts and coordination among related departments
* Ensuring data & information flow among stakeholders about Sales Operations related topics
* Perform processes according to standards and ensuring process & data quality
* Evaluating complaints and suggestions (in area of responsibility) from stakeholders and taking necessary actions.
* Improving sales operation related processes in-line with company strategies

Qualifications:

* University degree preferably in Industrial Engineering, Business Administration etc.
* Excellent level of English
* Experience in sales operations, customer order & process management & reporting/analysis
* High level of ERP systems e.g. SAP & Non-SAP platforms e.g. CRM etc. knowledge
* Good at problem solving and Planning & Organization
* Excellent communication & cooperation skills
* Analytical approach in work
* Ability to develop processes & systems
* Proactive & eager to learn new things
* High Customer and result orientation
* Develops positive working relationships with all stakeholders
* Low Code - No Code Knowledge & Experience (e.g.: RPA, Power Automate, PowerBI etc.)