Customer Service Administrator

Job Description:

Based in Walkden, Manchester, UK
Right to work in the UK required
Full time role Monday to Friday, 36.25 hours per week Monday to Friday 9am to 5pm, based on site
Competitive salary, pension and benefits package
At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.
We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.
LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.
/ Administration experience ideally within a luxury or technical field / Excellent interpersonal and communication skills / Problem solving skills and commitment to producing results / Able to work well under pressure and manage client's expectations with empathy and care / Confident PC user with ability to develop an understanding of various systems then manage and maintain accurate records / Client-centric mindset, focused on maintaining and building client relationships / Organised and driven to complete tasks within appropriate timeframes …PROFESSIONAL EXPERIENCE / GCSE, A Level or NVQ qualifications / Knowledge of and ability to use various computer systems / Experience in an administration role / Excellent written and verbal communication skills / Ability to prioritise and plan own workload in accordance with team goals / Able to work at a fast pace with a high degree of accuracy and attention to detail / Flexibility to work to changing deadlines and work as part of a team / Demonstrate an attitude of professionalism, conscientiousness, and reliability / Appreciation of luxury customer service & brand values