Front of House Assistant - MyProtein Store (Manchester City Centre)

Job Description:

About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
Role: Front of House Assistant / Barista
Reporting to: Store Manager
Location: Myprotein Store, Abbey House, 74 Mosley Street, Manchester, M2 3LW
Shift Pattern: 8:00 - 6:00pm Monday - Friday, 8:00 - 4:00pm Saturday - Sunday on a rota basis (20 hours per week, depending on business need), including weekend work
Starting Date: June 2026

About the Myprotein Store - Manchester

The Myprotein Store is the first brick & mortar flagship store for the brand. Located in the heart of Manchester city centre, it combines a retail space with a unique blend of fitness, nutrition and lifestyle, including a premium café experience. Customers can enjoy expertly made coffee, healthy snacks, and Myprotein product sampling, all within a sleek and community-focused environment.

Role Overview

As a Front of House Assistant / Barista, you'll be the face of the Myprotein café experience, creating high-quality drinks, delivering exceptional service, and helping bring the brand to life for every customer who walks through the door. This is a hands-on, customer-facing role ideal for someone with a passion for great coffee, attention to detail, and a positive, can-do attitude.

Key Responsibilities

* Craft hot beverages to the highest standards, consistently delivering great quality and presentation
* Ensure coffee grind, dose and shot times meet brand specifications - including latte art and calibration
* Deliver excellent customer service and maintain a warm, welcoming atmosphere in the café
* Keep all customer and back-of-house areas clean, tidy and safe, reporting any hazards or incidents
* Support food production and snack preparation to ensure a consistent customer experience
* Follow all Food Safety and Health & Safety standards, completing relevant checks and paperwork
* Receive and store deliveries correctly, and ensure products are labelled and rotated appropriately
* Accurately charge for all purchases and follow all store policies around till use and stock control
* Support wider store activations and customer engagement initiatives as needed
* Be flexible and willing to support across other store areas when required

Requirements

* Proven experience as a Barista in a fast-paced coffee shop environment
* Confident in producing latte art and calibrating espresso machines
* Knowledge of coffee training and maintaining high standards of preparation
* Strong communication skills and a genuine passion for customer experience
* Positive, adaptable and willing to work as part of a close-knit team
Benefits:
* Hourly Rate: £12.71
* Onsite Doctor
* Employee discounts
* Gym Discounts
* Company bonus scheme
* Company pension scheme
We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply.
Please email talent@thg.com if you require any additional support or need to make any adjustments to our recruitment process. You don't need to disclose your disability or condition; you just need to let us know what support you need or changes you need to make. If you're not sure, we can work with you to explore the available options.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further