Campaign Manager, Campaign Management

Descripción del puesto:

At Amazon Advertising, we operate at the intersection of advertising and eCommerce to offer advertisers a rich array of media solutions across Amazon's mobile and desktop websites, proprietary devices and placements including Alexa and Fire TV, Prime Video Ads, Live Sports Sponsorships, and Amazon's programmatic Demand Side Platform (DSP). We are seeking a highly motivated Campaign Manager who is passionate about actively contributing to our continued customer satisfaction through executing end-to-end (E2E) campaign operations and working strategically with partner teams to optimize the advertiser campaign experience while also protecting Amazon's end customer experience.

Key job responsibilities
* Drive execution of complex advertising campaigns across Amazon's properties, through cross-functional partnership (Design, Campaign & Creative Management, Sales, Account Management, Ad Operations, Ad Policy) while maintaining customer obsession and high quality standards.
* Manage the end-to-end campaign lifecycle, including advertiser education, Insertion Order processing, campaign set-up, trafficking, and troubleshooting, while ensuring lead time compliance and timely stakeholder updates.
* Oversee 1P and 3P creative assets and pixel trafficking, facilitating the design process with Amazon-built creative and ensuring functionality through thorough testing and compliance.
* Execute comprehensive campaign audits and quality assurance processes, including go-live workflows, screenshot verification, and user experience validation, while managing the troubleshooting of technical issues throughout the campaign lifecycle.
* Manage the full billing and reconciliation process for advertising campaigns, ensuring accurate and timely invoicing to clients, while maintaining compliance with information security protocols and Amazon advertising policies.
* May manage designated client relationships, provide strategic support and identify process/product gaps to contribute to continuous improvement initiatives

A day in the life
Campaign Managers execute end-to-end campaign operations across Amazon's advertising platforms with precision and customer focus. In this role, you will partner closely with cross-functional teams to ensure seamless campaign launches while maintaining high quality standards. You will drive innovation in campaign execution through developing and managing workflow improvement projects with cross-functional stakeholders to improve efficiency. Your day involves managing complex advertising campaigns, conducting thorough quality assurance, and troubleshooting technical issues. You'll be responsible for accurate campaign setup, billing management, and reconciliation while serving as a point of contact for select advertisers. Campaign Managers maintain strong attention to detail in creative asset management, ensuring compliance with platform specifications and security protocols, while consistently delivering results that drive advertiser success. The role requires strong communication skills, effective problem-solving, and the ability to manage campaign blockers autonomously while maintaining appropriate stakeholder communication and escalation paths.

About the team
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. Our ad solutions-including sponsored, display, video, audio, and custom ads-leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journey. With a range of flexible pricing and buying models, including managed services and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising.

Our team provides a fast-paced environment that thrives on creativity, experimentation, and innovation; you will grow and broaden your skills as a leader through continual opportunities to think big and deliver results. We have a broad mix of experience levels and tenure that help us foster an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to provide opportunities that will help each team member develop and expand their skillset and enable them to take on more complex tasks in the future.

At Amazon Ads, we embrace our differences and are committed to furthering our culture of inclusion. We have employee-led affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. Amazon's culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust

Requerimientos del candidato/a:

- 2+ years of digital advertising and client facing roles experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience in English-language communication skills, both written and verbal
- Experience in digital advertising and understanding of related ad specifications, file formats and technologies
- Experience in digital media including display/search advertising, campaign optimization, analytics platforms, client management and business development
- Experience building, executing and scaling digital programmatic campaigns from concept to completion
- Bachelor's degree in Advertising or related field
- Proficiency with advertising platforms and creative tools, including MS Office, HTML5, Rich Media, Salesforce, DSP and related technologies

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner