Technical Support Engineer

Descripción del puesto:

Technical Support Engineer - Elevators

Key Responsibilities

* Understand and adapt customer requirements in accordance with technical regulations
* Provide technical consultation to architects and contractors, and liaise with the factory or relevant internal units when needed to resolve complex technical matters
* Provide end-to-end technical support for new construction and modernization projects, from bidding and on-site measurements to final installation
* Prepare elevator equipment production plans, inspect technical details, and track project-related costs
* Conduct on-site surveys in close cooperation with co-designers, based on the needs identified by the sales team, to ensure technically sound and customer-aligned solutions
* Prepare project and final plans in coordination with co-designers and builders, ensuring alignment with technical requirements and project timelines
* Conclude and monitor planning contracts

Requirements

* BSc degree in a construction-related field (e.g., Mechanical Engineering, Electrical Engineering)
* Ability to read and prepare technical drawings
* Solid understanding of the construction industry, including authority processes, builder/investor needs, and relevant regulations
* Excellent communication and interpersonal skills
* Proactive approach to problem-solving and collaboration
* Proficiency in English (spoken and written)
* Hands-on, proactive mindset with a drive to deliver results
* Strong organizational skills and attention to detail
* Positive, can-do attitude and a drive to win
* Experience working in an international and multicultural environment is an asset
* Holding a valid license to approve technical documentation for building projects (e.g., Licensed Elevator Design Engineer) is considered an advantage

What We Offer

* A permanent, full-time position in a globally recognized and innovative company
* Smartphone and laptop provided for both work and personal use
* Opportunities for career development, local and international training, and access to KONE's global expertise
* A friendly, professional, and supportive local team culture
* Competitive salary aligned with local market conditions

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers