Night Receptionist - Soho House Amsterdam

Descripción del puesto:

About us ...
Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.

Night Receptionist - Soho House Amsterdam
At Soho House the Night Receptionist assist with checking members in to the House and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Night Receptionist is responsible for receiving payments and balancing cash at end of a shift. A successful Night Receptionist is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
What we are looking for
* Must have experience in a customer service role
* Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally
* Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera experience
* Problem solving skills and bring conflict resolution to any anticipated or current matter
* Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
* Strong communication skills in English
* Flexible schedule and ability to work late nights and weekends

Benefits
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
* Night allowance 15%
* Travel allowance > 7.5km
* In house experience after completion of contract
* Soho Friends Membership with discounts on F&B, rooms and Cowshed
* Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
* Team Events
* Introduce a star and you could be eligible to receive a EUR300 (gross) bonus