Product Data Quality Technician

Descripción del puesto:

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world's best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

OPERATIONS
The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

GUIMARÃES
Our Guimarães office is located in this beautiful and historic city, often described as the 'birthplace of Portugal'. This is where our creative operations team is based, in a custom-built office and studio facility with a games room, music area and unbeatable chill-out zone.

THE ROLE
You will be responsible for ensuring the accuracy and reliability of information collected through various processes. Your main responsibility will be to do online research, identify inconsistencies, and maintain/ add and/or create accurate product information in our systems. You will be tasked with analyzing information, identifying patterns, and defining data-driven action plans.

WHAT YOU'LL DO

* Compare product information to determine if items are the same or different, identifying variations in attributes such as name, description, and other specifications;
* Audit processes and workflows to identify patterns and operational misalignments;
* Analyse and process data to provide actionable solutions for identified issues
* Analyse, create and/or edit information of the items that arrive production accordingly to our guidelines;
* Verify and validate product information to ensure accuracy and completeness by cross-referencing across multiple sources;
* Investigate and resolve discrepancies found during the validation process, documenting issues and communicating findings effectively to relevant stakeholders;
* Use the internal platform to register and monitor data quality;
* Analyse product defects and identify actions required to resolve them.

WHO YOU ARE

* Strong attention to detail and analytical skills;
* Experience with e-commerce platforms and online product research;
* Ability to compare product specifications and spot differences accurately;
* Familiarity with online marketplaces (Amazon, eBay, Shopify, etc.) is a plus;
* Basic spreadsheet or data entry skills for reporting findings;
* Ability to work independently and meet deadlines.

EQUAL OPPORTUNITIES STATEMENT

* Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER

* It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

This position can be based in Guimarães or Porto.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us