Ukrainian speaking Customer Experience Advisor

Descripción del puesto:

krainian Speaking Customer Experience Advisor
Location: Lisbon, Portugal
Salary: EUR1,040 gross/month + free accommodation
Alternative package: EUR1,227 gross/month without accommodation
Are you fluent in Ukrainian and English, with an interest in digital marketing? This is a great opportunity to join a global outsourcing company in Lisbon and support a leading global Social Media brand.
The role
You will support small and medium-sized businesses with their online marketing and advertising campaigns. Your tasks will include providing pre- and post-sales support by phone, email and live chat, helping clients use the platform, resolving technical issues, reporting bugs and improving the customer experience.
Working hours
40 hours per week, 8 hours per day plus lunch break. Rotational shifts Monday to Sunday between 6:00am and 12:00am.
Requirements
Fluent Ukrainian and English, both written and spoken
Previous customer service experience
Flexible and willing to learn
Interest in digital marketing
Strong communication skills
Benefits
EUR1,040 gross/month including holiday bonus, meal allowance and night shift allowance, plus free accommodation in a shared company flat
EUR1,227 gross/month without accommodation
Full training provided
12-month renewable contract
22 days holiday per year
Holiday and Christmas bonuses
Career progression opportunities
Flight reimbursement and airport pick-up
Company-organised activities and events
Opportunity to work with a world-famous global brand
About Talingual
Talingual has successfully placed thousands of candidates in multilingual roles across Europe. We support jobseekers with CV advice, interview preparation, relocation guidance and honest, friendly recruitment support. Find out more at talingual. com