Supervisor

Descripción del puesto:

About the role

About us:
We are excited to be opening a brand-new pop-up store in Swindon, launching in August 2026, bringing together a fresh team of Crocodiles for a unique 12-month journey. This is a fantastic opportunity to be part of a new adventure from day one, shaping the customer experience, building a strong team culture, and making a real impact in a fast-paced retail environment.
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature.
Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel retail.
At Lacoste, elegance goes beyond style - it influences everything we do, including our social and environmental commitments.
Joining Lacoste means becoming part of a global community of 8,500 people, united by a shared ambition to move forward and build the future. We are committed to equal opportunities, developing talent, and embracing diversity.
Lacoste is part of the MF Brands Group, alongside Aigle, Gant, and Tecnifibre (https://mf-brands.com/).
Your mission as a Supervisor
* Support Store Management in leading, developing and inspiring the team
* Lead by example to deliver an elevated and personalised client experience
* Drive performance with a strong focus on KPIs and commercial excellence
* Ensure impeccable standards of visual merchandising and store presentation
* Build lasting client relationships to reinforce brand loyalty
* Coach and empower your team to continuously grow and succeed
* Contribute to the operational excellence and overall success of the store
* Promote Lacoste's culture and values within the team
What we offer
* Competitive salary
* Attractive commission scheme
* 28 days annual leave (inclusive of bank holidays)
* Up to 65% employee discount on Lacoste products
* Employee Assistance Programme
* Uniform allowance
* Family friendly policies

Profile

What you bring
* Proven experience in a supervisory role within Fashion or Luxury retail
* Strong leadership presence with the ability to engage and develop others
* A results-driven mindset with refined commercial awareness
* A collaborative and dynamic approach
* A high level of integrity and professionalism
* A genuine passion for delivering exceptional client experiences
* Strong alignment with Lacoste values: Play by Daring, Play with Elegance, Play as One Team, Play with Tenacity