Executive Briefing Center EMEIA - Briefing Partner [Fixed Term Contract]

Descripción del puesto:

Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Apple is seeking a Briefing Partner for the Executive Briefing Center (EBC). The EBC hosts Apple's most strategic customers and partners for experiences that strengthen relationships and advance business development goals. In this role, you will orchestrate and deliver tailored briefings that create meaningful connections and drive business outcomes. As the primary point of contact for each executive engagement, you will ensure every touchpoint of the pre, during, and post-briefing journey reflects Apple's commitment to excellence.
In this role, you will: Partner with sales teams to define clear and achievable briefing objectives that align with sales goals and customer needs Curate briefing agendas that address customer challenges, showcase the full value of the Apple platform, and build advocacy for Apple Collaborate with speakers to tailor content and demos based on the briefing objectives and the customer's relationship with Apple Manage speaker preparation, including providing context, facilitating rehearsals, and ensuring role clarity for all Apple participants Coordinate the development of brief documents for Apple executives to give them background context for briefings they attend Collaboratively partner with cross-functional teams like catering, facilities, and security to create a high-touch executive engagement Own the orchestration of internal and external participants and stakeholders to ensure a seamless experience Serve as the primary host and guide for customers and partners throughout their EBC journey Present key content and facilitate groups of 5 to 50 participants, synthesizing and adapting real-time to ensure a briefing achieves its goals and resonates with the customer Deliver a customer experience that is uniquely Apple, with sharp attention to detail Capture end-of-day feedback and share with the account team and sales leadership to drive follow-up and measurable outcomes Demonstrate cultural sensitivity and awareness in all customer and partner interactions Identify the content and experiences that resonate with customers, and maintain feedback loop to inform future briefings Stay up-to-date on the latest briefing center innovations, and maintain technical acumen to address in-the-moment issues with AV, Apple devices, and collaboration tools
Proven experience in executive relationship management, executive engagement, high-touch customer environments, or equivalent Proven ability to present to and facilitate strategic discussions with C-Suite leaders Proven ability to manage multiple stakeholders and coordinate cross-functional teams Exceptional communication and interpersonal skills with experience interfacing with senior executives Strong project management capabilities with attention to detail and ability to manage competing priorities Experience with hospitality excellence and customer experience optimization Cultural awareness and sensitivity when working with diverse, international audiences Experience using desktop and AV solutions
Experience in executive briefing centers, corporate events, or B2B customer success environments Experience managing executive-level communications and briefing materials Familiarity with and passion for Apple's products and services