Technology Programme Manager - AI Enablement

Descripción del puesto:

We are seeking an experienced Technology Programme Manager to lead FNZ's AI Enablement programme and accelerate adoption of Generative AI across the organisation in a way that is secure, compliant, and measurable.

This is a strategic programme leadership role requiring strong experience delivering enterprise-wide change enabled by modern technology platforms, paired with rigorous governance, risk management, and stakeholder leadership. You will coordinate work across Technology, Security, Risk, Legal, People, and business functions to move AI adoption beyond experimentation and into day-to-day value.

You will operate in a fast-moving environment with urgent delivery expectations, rapidly identifying blockers and driving practical options that balance speed, risk, and outcomes.
FNZ is scaling AI adoption across the business, with Microsoft 365 Copilot as a core capability and internal agents embedded into everyday workflows. In parallel, FNZ is strengthening the supporting foundations for safe and consistent adoption, including controls for data protection, information security, and risk acceptance, as well as the operating model required to run AI-enabled services.

This role will lead the end-to-end programme lifecycle: defining the roadmap; mobilising delivery across multiple workstreams (platform readiness, security and governance, enablement and training, use cases and value tracking, rollout and change); and providing transparent reporting on outcomes, risks, and cost trajectory. The programme must move at pace and remove delivery dependency on single points of capacity.

* Lead the planning, execution, and delivery of FNZ's AI Enablement programme in alignment with FNZ Technology Strategy and security/risk requirements.
* Develop and maintain an integrated programme roadmap across key workstreams (AI platform readiness, security and governance, adoption/enablement, use case delivery, rollout and change).
* Establish and run programme governance: clear decision-making, RAID management, dependencies, and risk acceptance pathways.
* Partner with Security, Risk, and Legal to ensure safe-by-design adoption (data classification, information protection, access controls, auditability, and policy compliance).
* Drive rollout planning and execution (cohorts, communications, readiness, support model), ensuring frictionless user onboarding and clear escalation routes.
* Coordinate use case identification, prioritisation, and delivery with business leaders; ensure benefits are defined, measured, and realised.
* Define and monitor KPIs and success measures (adoption, active usage, time saved, risk events, support volume, training completion, and realised value).
* Provide concise programme reporting and dashboards for senior leadership, including progress, risks, decisions required, and cost/value trajectory.
* Ensure delivery momentum by removing blockers quickly, identifying practical options from "ideal" to fast feasible approaches, and driving alignment to agreed outcomes.
* Mobilise and lead multi-disciplinary delivery teams (including Project Managers, technical SMEs, and change resources), ensuring clear ownership, effective resourcing, and delivery to agreed scope, timeline, and budget.
* Manage internal and external partners where required (e.g., Microsoft, specialist vendors) to deliver enablement, tooling, and adoption outcomes.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world's leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future