Summer Full-time Paid Intern（Tokyo）

Descripción del puesto:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overview

Join JLL's Work Dynamics for a paid, client-site internship where you'll gain hands-on experience in business improvement, program management, and customer engagement. Work onsite at a major corporate client's office while leveraging your English skills in a global business environment spanning over 80 countries.

About Workplace Management at JLL

When most people think of real estate, they envision brokerage, property management (PM), or asset management (AM). However, JLL's Work Dynamics delivers comprehensive services that strategically operate and optimize entire corporate office environments.

Our services include:
* Day-to-day office operations management (Facility Management)
* Workplace strategy development and execution
* Employee experience enhancement
* Space utilization optimization and data analytics
* Vendor management and cost optimization
* Process improvement and digital transformation

Work Location
This internship is onsite at a client location. You'll work at a major company's office as a member of JLL's professional team, directly engaging in client service delivery. This provides authentic exposure to workplace management workflows and client relationship building in a real business environment.

What You'll Do

Delivery & Process Improvement
* Evaluate existing workflows and processes at the client site using scientific methodologies to identify enhancement opportunities
* Focus on delivery strategy and vendor performance management processes
* Collaborate with mentors to refine processes and drive continuous improvement
* Create implementation roadmaps based on thorough analysis

Business Management
* Understand prevailing business management reviews and processes at the client site
* Support business function owners in implementing actions for overall improvement, focusing on improvement opportunities
* Build strategic partnerships with key function owners to facilitate cross-functional collaboration and integration

Customer Engagement
* Establish and nurture relationships with key stakeholders at the client organization
* Understand critical touchpoints with office users (employees) and work with program owners on data analysis and identification of improvement opportunities
* Analyze helpdesk tickets and customer response metrics to implement data-driven improvements

Program Management
* Create overall program plans and support execution phase governance
* Establish reporting processes and assist in sharing detailed progress reports until closure
* Deliver high-quality work that meets established timelines and program expectations

Who We're Looking For

Required Qualifications:
* Current university student graduating in 2027
* Business-level English proficiency (reading, writing, and speaking)
* Passion for real estate
* Self-starter with strong team player qualities
* Ability to work onsite at client locations

＊＊To participate in this internship, you must have your own bank account in Japan.＊＊

Desired Skills & Attributes:
* Passion, integrity, critical thinking/analytical skills
* Agility/flexibility with a continuous learning mindset
* Excellent organizational skills with the ability to independently prioritize multiple tasks and work to deadlines
* Excellent written and verbal communication skills for building strong relationships with clients and colleagues
* Proficiency in MS Office (especially Excel and PowerPoint) with strong report and presentation preparation skills
* Strong interpersonal skills

Salary: JPY 1500/hour
※We do not provide support for relocation expenses or other costs beyond salary.

Work hour: 9:00~18:00, including 1 hour lunch break
　　　　　Weekdays (Monday through Friday)
Location: Meguro or Shinagawa, Tokyo

Career Opportunities:
This internship is designed for students who are seriously considering a career in global real estate. Based on your performance and fit during the internship, outstanding candidates may be considered for full-time employment opportunities with JLL. We particularly welcome applications from students who are actively exploring career options and have a strong interest in building a long-term career in the workplace management and commercial real estate industry.

Location:
On-site -Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL