Emplois chez Backmarket

“Back Market recherche un Staff Data Analyst spécialisé en Care Analytics pour transformer les données clients en insights actionnables. Missions : mesurer la satisfaction client, évaluer les outils d'IA, réduire les contacts et améliorer l'expérience. Stack : SQL, Python, BigQuery, dbt, Amplitude. Profil senior avec expérience en analyse opérationnelle et communication stratégique. Environnement hybride, mission B Corp avec impact environnemental.”

“Back Market busca un Junior Seller Success Manager en UK para gestionar cartera de vendedores, optimizar ventas y calidad en mercados europeos, y contribuir al crecimiento del equipo. Requiere inglés fluido, experiencia en éxito del cliente o gestión de cuentas (1-2 años), habilidades analíticas y manejo de datos. Ofrece entorno híbrido, misión ecológica y desarrollo profesional en startup en crecimiento.”

“Back Market busca un Associate Software Engineer para su equipo AI for Care (AI4C), enfocado en automatizar soporte al cliente con modelos de lenguaje. Requiere experiencia en ingeniería de software (1-2 años) y conocimientos en IA/ML. Trabajo internacional en equipo distribuido (US/FR/ES/JP), con stack en Python, FastAPI, GCP y LLM. Ofrece misión sostenible, entorno híbrido y desarrollo profesional.”

“Back Market seeks a Technical Lead Manager for Care & Delivery IT to modernize customer support systems. Lead a team of engineers, architect solutions, and improve automation for a SaaS ecosystem. Experience with Zendesk, Intercom, Salesforce, and APIs is required. Hybrid role with remote work options. Join a mission-driven company reducing e-waste and promoting circular economy.”

“Join Back Market as a Junior Account Manager EU to manage a portfolio of high-profile sellers, drive sales and quality performance, and contribute to business growth. Fluency in English and an additional European language required. Experience in e-commerce or startups preferred. Hybrid work environment with remote options.”

“Join Back Market as a Junior Seller Success Manager EU. Manage a portfolio of high-profile sellers, drive sales and quality performance, and contribute to business growth. Fluent English and one additional European language required. Experience in e-commerce or startups preferred. Hybrid work environment with remote options and impact-driven work.”

“Account Manager UK at Back Market. Manage a portfolio of high-profile Smartphones merchants in the UK. Responsible for sales and quality performance, business reviews, and strategic planning. Requires 2+ years of experience, e-commerce or startup background preferred. Fluent English, SQL/Tableau skills a plus. Hybrid work environment with remote options.”

“Back Market seeks a Seller Success Manager UK to manage high-profile Smartphones merchants, drive sales and quality performance, and lead business reviews. Requires 2+ years of experience, e-commerce or startup background, and strong project management skills. Hybrid work environment with impact-driven mission.”

“Back Market seeks a Junior Internal Care & eReputation Manager (IT/ES) to ensure excellent customer experience. Responsibilities include resolving complex issues, improving customer experience, coaching agents, and participating in transversal projects. Requirements include bilingual Italian/Spanish, strong English, 1+ year in customer care, and experience in e-commerce/social media. Benefits include hybrid work, remote weeks, and a mission-driven environment.”

“Junior Product Manager role for a 3-month contract at Back Market, focusing on delivering Care 2.0 for Germany, Spain, and France. Responsibilities include managing Intercom migrations, prioritizing tasks, writing requirements, and supporting QA processes. Ideal candidate has 1-3 years of product management experience, strong Intercom knowledge, and excellent communication skills. Must be available to start immediately.”

“Back Market seeks a Junior Logistics Specialist to manage delivery-related refunds, handle complex delivery issues, and improve logistics processes. Ideal candidates have 1+ year in Customer or Seller Care, bilingual in French and English, and thrive in fast-paced environments. Hybrid work with remote options and a mission-driven focus on sustainability.”

“Back Market seeks a Technical Lead Manager for Care IT Delivery to modernize customer support systems. Lead a team of engineers, manage integrations with Zendesk, Intercom, Salesforce, and more, and drive automation projects. Hybrid role with remote work options. Experience with IT engineering and team management required. Join a mission-driven company committed to sustainability and diversity.”

“Back Market seeks a Staff Backend Engineer to lead technical vision, architecture, and mentorship. Expertise in Go, distributed systems, and service-oriented architecture required. Hybrid work environment with impact-driven mission.”

“Back Market seeks a Staff Backend Engineer with expertise in Go to lead technical vision, architecture, and mentor engineers. Role involves owning technical ecosystem, improving KPIs, and enhancing external visibility. Hybrid work environment with impact-driven mission.”

“Back Market seeks a Payroll and People Operations Specialist in Barcelona to automate HR functions and manage payroll for Spanish and international employees. The role involves using tools like Workday and Papaya Global, with a focus on efficiency and accuracy. Ideal candidates have 2+ years of Spanish payroll experience, strong communication skills, and a background in HR, payroll, accounting, or finance. Back Market offers a hybrid work environment, flexible policies, and a commitment to diversity and inclusion.”

“Join Back Market, a leading refurbished electronics marketplace, as a Junior Technician in the Escalation Hub. Solve customer technical issues, provide guidance, and build a knowledge base. Ideal for tech-savvy individuals with strong French and English skills, and a background in smartphones, computers, and e-commerce. Enjoy a hybrid work environment and impact-driven work.”

“Backend Engineer role at Back Market, focusing on developer experience, automation, and infrastructure. Work with Python, Go, Kubernetes, and GCP. Hybrid work environment with impact-driven mission. No perfect background required.”

“Back Market seeks a Staff Backend Engineer to lead technical vision, architecture, and mentorship. Expertise in Go, distributed systems, and service-oriented architecture required. Hybrid work environment with impact-driven mission.”

“Experienced Frontend Engineer role at Back Market, a global marketplace for refurbished devices. Focus on payment ecosystem, security, and innovation. Tech stack: Vue.js, Nuxt, TypeScript, Node.js. Hybrid work environment with flexible remote options. Commitment to diversity and inclusion.”

“Experienced Backend Engineer needed at Back Market to build and operate efficient, secure services. Work with Python, Golang, GCP, and more in a hybrid role (3 days/week in Paris office). Join a diverse, mission-driven team focused on refurbished tech and sustainability.”

“Back Market seeks a Staff Backend Engineer with Go expertise to lead technical vision, architecture, and mentorship. Role involves distributed systems, service-oriented architecture, and external visibility. Hybrid work environment with impact-driven mission.”

“Back Market seeks a Payroll and People Operations Specialist in Barcelona to automate HR functions and manage payroll for Spanish and international employees. The role involves using tools like Workday and Papaya Global, with a focus on efficiency and accuracy. Ideal candidates have 2+ years of Spanish payroll experience, strong communication skills, and proficiency in Excel. Back Market offers a hybrid work environment, flexible policies, and a mission-driven culture.”