CRM Consultant (V.I.E)

Description du poste:

https://www.datawork.agency/fr/ Marque du groupe Cardata, Datawork vous accompagne sur vos problématiques de génération de trafic et d'acquisition client à la performance. DataWork conçoit des opérations de conquête sur-mesure adaptées aux objectifs d'acquisition des annonceurs partout en Europe : Génération de trafic, d'inscriptions, de prospects qualifiés, de ventes,… La diffusion des opérations s'appuie sur les datas propriétaires du groupe Cardata et sur un réseau de 1000 éditeurs partenaires.
CRM Consultant (V.I.E) Department: CRM & Data Operations Location: Barcelona (Spain) Contract type: V.I.E - International Corporate Volunteer Program (12 to 24 months) Start date: 01/06/2026 Duration: 12 months renewable once (up to 24 months) About Dataventure Dataventure Group helps advertisers unlock their digital growth potential through recognized expertise and proprietary technologies, enabling them to successfully deploy Data, Performance Marketing, Local Marketing and PRM/CRM strategies. By leveraging unique data assets, proprietary audiences and an extensive network of strategic partners, the group delivers tailor-made solutions designed to maximize the impact of campaigns across all digital channels. Dataventure supports brands at every scale - global, national, local and hyperlocal - thanks to enhanced activation capabilities driven by its subsidiary The Ramp. As an AdTech specialized in multilocal media buying, The Ramp helps retailers and distributed brands digitalize their local campaigns through centralized platforms deployed across their networks. With an active commercial presence in France, Spain, Italy and Portugal, international coverage, and collaborations with more than 350 brands including Europcar, Toyota, Société Générale and McDonald's, Dataventure Group positions itself as a strategic partner to achieve ambitious Lead Generation, Drive-to-Web and Drive-to-Store objectives. Your mission at Dataventure Dataventure is looking for a CRM Consultant (V.I.E) to strengthen its CRM & Data Operations team in Barcelona. Following the departure of a senior CRM team member, this role aims to support CRM activities across multiple client accounts while progressively developing strategic CRM expertise. In the first phase of the role, you will primarily focus on CRM campaign coordination and execution, allowing you to gain a deep understanding of our tools, processes and client environments. As you grow in the position, your role will progressively evolve toward a more consultative and strategic position, including performance analysis, client relationship management and participation in CRM lifecycle strategy discussions. You will work closely with internal teams (studio, data, tech) as well as with clients. Key responsibilities 1. CRM campaign coordination and production During the initial phase of the role, you will actively contribute to CRM campaign execution in order to develop a strong understanding of our operational ecosystem. * Support the coordination and production of CRM campaigns (email marketing and lifecycle communications) * Manage campaign briefs and coordinate internal teams (studio, data, tech) * Ensure deadlines and quality control before campaign deployment * Understand the technical setup and operational processes behind CRM programs 2. Client relationship management As you progress in the role, you will become increasingly involved in the operational management of client relationships. * Participate in client meetings and operational follow-ups * Prepare campaign tracking documents and performance reports * Coordinate client requests with internal teams * Ensure smooth communication between clients and delivery teams 3. CRM performance analysis You will contribute to analyzing campaign performance and identifying optimization opportunities. * Analyze campaign performance and engagement metrics * Identify opportunities for optimization and improvement * Prepare insights and recommendations for clients * Contribute to periodic performance reviews 4. CRM strategy contribution Working alongside the CRM team, you will contribute to the evolution of CRM and lifecycle marketing programs. * Support the development and improvement of CRM lifecycle strategies * Propose ideas to optimize campaigns, segmentation and customer journeys * Participate in discussions around CRM roadmaps and program evolution 5. Process improvement and automation * Contribute to improving CRM production processes * Support internal initiatives around workflow optimization and automation * Help document operational processes and internal best practices 6. AI curiosity and innovation At Dataventure, we are increasingly exploring the use of Artificial Intelligence to optimize CRM workflows, campaign production and strategic analysis. In this context, we are looking for someone who is: * Curious about AI tools applied to marketing and productivity * Interested in marketing automation and workflow optimization * Open to experimenting with new technologies and innovative approaches

Profil requis du candidat:

Profile * Master's degree in Marketing, Business, Digital, Data or related fields * 1-3 years of experience in CRM, digital marketing, consulting or account management * Strong interest in CRM strategy and customer lifecycle marketing * Ability to combine operational rigor with strategic thinking Required skills Must have * Fluent in French and English (mandatory) * Strong organizational and project management skills * Ability to manage multiple stakeholders * Strong attention to detail * Analytical mindset with interest in marketing performance * Excellent communication skills Nice to have * Experience with CRM or marketing automation tools * Knowledge of email or lifecycle marketing * Basic data analysis skills * Client-facing experience * Interest in AI tools applied to marketing Soft skills * Highly organized and structured * Client-oriented mindset * Proactive and solution-driven * Strong communication and coordination abilities * Curious, adaptable and eager to learn * Interest in innovation and new technologies V.I.E Eligibility This position is offered under the V.I.E (Volontariat International en Entreprise) program. Candidates must: * Be under 28 years old * Be a citizen of a European Union country * Not have previously worked in Spain under a local contract * Be eligible for the V.I.E program managed by Business France Why join Dataventure? * A role at the crossroads of marketing, data and client consulting * A supportive team, modern tools and impactful projects * The opportunity to develop strong CRM and lifecycle expertise * Offices on Passeig de Gràcia, facing Casa Milà in Barcelona * An international and fast-growing environment Recruitment process * AssessFirst personality test * HR interview with Talent Acquisition * Interview with the CRM Manager * Final interview with a Board member Ready to join the adventure? Grow in an international environment combining data, CRM and marketing strategy and apply in less than 2 minutes