Apprentice

Description du poste:

Apprentice - 6 months duration

Membership Portfolio & Services (MPS) is companywide Centre of Excellence to provide Product & Data Solutions. The Enterprise Comms & MarTech Experiences (ECMX), a global organization that sits within USCS and is responsible for providing Digital best-in-class Customer Experience globally. As part of the portfolio, one of the remits is to provide Communications Centre of Excellence with the charter of driving high quality, customer-servicing communication experience.
The open role is for Servicing Communication Testing (SCT) team under ECMX, leads the transition of the POD communications platform to an in-house POA platform for servicing communications. As a team, the focus is on driving engagement, satisfaction and revenue through a combination of best-in-class user experience through communication with compelling features and functionality globally.
We are looking for a highly motivated individual who can help achieving the Testing targets for Communications to the Raven POA platform (including but not limited to Paper, Email, SMS and Mobile App PUSH Notifications)

Profil requis du candidat:

* Graduate with a maximum of 11 months of hands-on experience in Testing, UAT, or QA (Non-BTech/Technical background)
* Familiarity with Agile methodology, exposure to automation, scripting (Python / SQL / basic automation tools)
* Understanding of digital communications, API basics, system workflows, or data
* Curiosity to learn and implement automation-first testing approaches

Recruiting organization description
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities and colleagues. As part of Team Amex, you'll experience this powerful backing:
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* Career development and training opportunities