Engenheiro/Técnico de Serviços

Description du poste:

Founded in 1846 in Germany, Carl Zeiss is a global leader in optics and optoelectronics, with more than 46,000 employees in approximately 50 countries. In Brazil, we operate in the Medical Technology, Industrial Metrology, and Microscopy segments, offering high-precision solutions that support scientific, technological, and industrial advancement.

About our Industrial Metrology Division:
ZEISS Industrial Metrology is a leader in the development and supply of CNC coordinate measuring machines and complete solutions for multidimensional metrology. We are a recognized partner to the automotive industry and its suppliers, and we also develop measurement solutions for other sectors. Our product line includes bridge-type, horizontal arm (column), and in-line coordinate measuring machines, as well as machines for measuring shapes, contours, and surfaces, and state-of-the-art industrial tomographs that perform virtually any type of measurement with maximum accuracy, high quality, and at high speed.

The Role:
Work Location - Rio Grande do Sul (80%), rest of Brazil (20%)

Responsibilities:
* Perform installation, calibration, and preventive and corrective maintenance of 3D measuring machines (gantry and column types), tomographs, and on-site optical systems.
* Ensure the proper functioning of equipment installed at customer sites to prevent operational downtime, through the proper interpretation of data and application of technical knowledge/instructions, acting in accordance with quality, productivity, customer service, cost, safety, health, and environmental metrics.
* Maintain accurate records of services performed to meet individual performance goals and ensure that equipment performance can be monitored.
* Develop knowledge of the company's products and services by working closely with other members of the Services team (engineers and junior technicians).
* Ensure customer satisfaction in accordance with service, turnaround time, performance, and quality metrics.

Requirements
* Technical background-Electronics, Mechatronics, Precision Mechanics, and related fields.
* Valid driver's license and availability for domestic and international travel.
* A good command of English is essential.

Our Commitment to Diversity and Inclusion:
ZEISS believes in equal opportunity. Regardless of gender, age, race, color, religion, sexual orientation, or disability, all qualified individuals will be considered in our hiring processes. We work to build a diverse environment with equal opportunities. We value and respect all differences.

Your ZEISS Recruiting Team:Hayley Lem