Bottega Veneta Fixed-Term Client Advisor Madrid ECI

Description du poste:

Descripción de la compañía - BOTTEGA VENETA

Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Descripción del puesto

We are currently seeking a Client Advisor within a fixed-term contract who will report to the Store Manager as part of our dynamic team in Madrid ECI.

Your opportunity

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

How you will contribute

* Finalize sales targets achievements in line with company strategy
* Use effective selling techniques to maximize the business potential of the stores
* Contribute to build team working sharing information and best practices
* Collect and update customer information to ensure an efficient use of CRM and Client Book
* Uphold respect of the company standards and procedures
* Keep stock info updated and follow store-to- store transfer request procedures
* Cultivate customer relationships
* Deliver excellence in customer service in alignment with the company standardsWho you are

* Excellent customer and service attitude and high flexibility to adapt to several types of Customers
* Sales experience preferably in fashion & luxury contexts
* Excellent communication and empathic skills
* Commercial results orientation
* Good team player
* Multitasking, flexible
* Capacity to work in a fast moving, dynamic and stressing environment
* Fluent in Spanish and English