Global Clienteling Project Manager (H/F/X)

Description du poste:

Reports To: Client Engagement Manager
CELINE is a fast-growing French Couture and Leather-Goods House belonging to the LVMH group, with the ambition of becoming one of the most iconic luxury brands worldwide. To make this vision a reality, we are looking for enthusiastic, passionate, and agile individuals who are eager to thrive in a demanding environment.
Client Experience is key for CELINE and CELINE develops and values the relationship between its Clients and Clients advisors. As part of the CRM team, the Global Clienteling Project Manager will be responsible for developing and executing high-impact strategies to elevate Clienteling, with a strong focus on One-To-One campaigns, KPIs, and Clienteling Mindset.
Education: Bachelor's degree in Marketing, Business Administration, or a related field. Experience: Proven experience in Clienteling/CRM in retail Experience with systems: Salesforce, Clienteling Application, PBI Experience in the luxury industry is a must Personal Skills: Vision of clienteling culture and client experience Analytical and synthesis skills Rigorous, autonomous, and proactive Strong organizational and time management skills Excellent communication, interpersonal, and relationship-building skills CDD FROM JULY TO DECEMBER