GM Sales Coordinator SEE

Description du poste:

About the role:

As a Gourmet Sales Coordinator, you play a central role in supporting the sales organization across the SEE region. Acting as a link between customers, sales teams and internal stakeholders, you ensure smooth execution of all sales-related activities: from lead tracking and quotations to order management and reporting.
This role combines strong administrative coordination with customer-facing responsibilities, making you a key contributor to both customer satisfaction and sales performance.

Key responsibilities:

* Act as a key contact for customer inquiries and follow up on order status.

* Coordinate meetings, sales appointments and communication with customers.

* Support Account Managers in demand forecasting, contract management and pricing topics.

* Assist in resolving pricing issues, invoice queries and order-related challenges.

* Create and process customer orders accurately and on time.

* Manage rush orders and monitor pending orders to ensure timely execution.

* Coordinate sample requests and track execution.

* Support management of customer accounts and ensure smooth administrative processes.

* Maintain and update price lists, trade terms and customer records.

* Track sales performance and prepare reports, dashboards and presentations.

* Analyze trends and support the development of sales strategies.

* Monitor and improve sales administrative processes across the team.

* Work closely with Sales, Marketing, Finance, Supply Chain and Logistics teams.

* Ensure alignment between quotes, contracts and operational execution.

* Support coordination of projects for key accounts and track deadlines.

About you:

* Bachelor's degree in Business, Sales or a related field (or equivalent experience).\

* Experience in a sales or customer service environment.

* Knowledge of SAP and CRM systems is preferred.

* Strong analytical mindset and ability to interpret sales data.

* Excellent organization and time-management skills.

* Strong communication and interpersonal skills with customer-focused mindset.

* Ability to multitask and manage priorities in a fast-paced environment.

* Good knowledge of Excel and reporting tools.

* Fluent in English, both written and spoken.

We offer:

* The opportunity to work with a leading global chocolate company and drive success in the gourmet segment markets and customers in SEE region

* A dynamic and collaborative work environment that values innovation and growth.

* Competitive compensation, including benefts bonuses like health insurance.

* Opportunities for professional development and career advancement within Barry Callebaut's global organization.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we've experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
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