Trainee - Change Manager (m/f/d)

Description du poste:

Your Task

This role focuses on Change Management responsibilities within a ServiceNow environment. You will be responsible for monitoring and managing changes in the tool while providing guidance to operational teams.

Responsibilities

* Perform daily checks of changes in the ServiceNow tool
* Provide release as a Change manager based on pre-defined rules
* Offer guidance in Change management topics and tool handling to the Operational teams
* Create and maintain change models/templates for the activities done by Operational teams
* Constantly monitor and track the changes in the tool
* Support the Squad leads in any additional tasks
* Bring in and implement ideas for process simplification

Profil requis du candidat:

Your Profile

We are looking for an Intern to support Change Management processes with strong communication skills, flexible attitude, and ability to work in an international environment.

Must Have Skills

* Very good English language knowledge
* Strong communication skills
* Flexible attitude
* Problem-solving mindset
* Customer focus
* "Consultant" attitude
* Open to routine work on a daily basis
* Resilience to times of monotony
* Ability to collaborate in an international environment